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We are looking for a dedicated Release of Information Specialist to join our team in Cooperstown, New York. In this long-term contract position, you will play a vital role in managing patient health information while ensuring compliance with organizational and regulatory standards. This role requires professionalism, attention to detail, and strong customer service skills to support healthcare operations effectively.
Job Responsibility:
Process requests for patient health information and ensure timely release to authorized parties
Maintain accurate records of all information requests and document actions taken
Collaborate with a team of specialists to ensure seamless handling of health information requests
Perform scanning, photocopying, and electronic documentation tasks to manage patient records efficiently
Verify the authenticity of information requesters and ensure compliance with privacy regulations
Respond to inquiries professionally via email, voicemail, and other communication channels
Utilize electronic document management systems to organize and retrieve information effectively
Support the processing of disability claims and handle related documentation
Ensure adherence to healthcare standards and protocols for information handling
Monitor queues for incoming requests and prioritize tasks accordingly
Requirements:
Minimum of one year of work experience in a detail-oriented setting, preferably in healthcare or related industries
Strong customer service skills with the ability to communicate effectively and courteously
Proficiency in Microsoft Office tools, including Word and Outlook
Familiarity with electronic document management systems and handling of patient records
Ability to manage multiple tasks simultaneously while maintaining attention to detail
Knowledge of health information management practices and privacy regulations
Comfortable working in a team environment and collaborating with others
Business casual dress code required for this role
What we offer:
medical, vision, dental, and life and disability insurance