Release Manager, HSBC

HSBC

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role involves ensuring successful and timely software releases for HSBC's digital banking IT systems. Responsibilities include release coordination, risk mitigation, stakeholder communication, compliance with ITIL practices, and Agile coaching.

Job Responsibility:

Plan, manage, and coordinate all phases of software releases across digital banking IT systems
Collaborate with development, QA, DevOps, and infrastructure teams to ensure successful and timely releases
Manage release calendars and communicate release plans, schedules, and status to stakeholders
Mitigate release risks and resolve issues that affect release scope, quality, and timelines
Maintain compliance with ITIL practices for change, incident, and problem management
Manage post-release reviews and continuous improvement of release processes
Manage project approach, building stakeholder buy-in around the project plan, commitments and changes
Oversee the projects activities, including scope, schedule and resourcing
Work with business and IT stakeholders to ensure project activities are aligned to wider programme objectives
Work with the Programme management team to quantify controls uplifts, success criteria and risk reductions throughout project delivery
Lead end-to-end release ceremonies, such as Scope Evaluation, Go/No Go, retrospectives
Own and maintain complex release calendars across several cross functional teams
Communicate upcoming technical releases in a clear and digestible format to stakeholders
Establish and adhere to governance processes and systems to ensure effective and efficient releases across the release lifecycle
Work with Agile Delivery teams to review status, risks, dependencies, and issues associated with each project and utilize problem solving thinking to find alternative solutions
Work with platform technical leads to define and assess the severity of every change going in a release and weigh the value vs risk of a change and seek necessary approvals from higher management to get the change moving on that basis
Present changes in various IT Change Management forums and clearly explain technical aspects and risks
Organizing and managing cross functional deployment teams / resources to perform release deployment activities
Continuously seek to improve and set best practices across the release management
Acquaint with platform features and other processes to improve release process so that the process compliments the platforms other pillars and improves platform in longer run by reducing vulnerabilities, risks and customer issues
Act as an internal Agile Coach to multiple cross-functional teams
Promote Agile values, principles, and best practices across delivery and stakeholder teams
Mentor Scrum Masters, Product Owners, and teams on agile roles, responsibilities, ceremonies, and tools
Facilitate workshops and retrospectives to foster continuous learning and improvement
Support Agile scaling frameworks (e.g., SAFe, LeSS) if adopted at the enterprise level.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or related field
12+ years of experience in Release Management or IT Delivery, ideally in banking or financial services
3+ years in Agile coaching or agile leadership roles
Strong understanding of CI/CD pipelines, DevOps practices, and cloud-native technologies
Proven experience with Agile methodologies (Scrum, Kanban, SAFe) and tools (e.g., JIRA, Confluence)
Excellent communication, facilitation, and stakeholder management skills
Highly organized with a strong focus on detail and delivery excellence
Agile Certifications: Certified Scrum Master (CSM), SAFe Agilist (SA), ICAgile Certified Professional, etc.
ITIL Certification: ITIL Foundation or higher
Release Management Tools: Experience with Jenkins, GitLab CI/CD, ServiceNow Release Management.

What we offer:

Continuous professional development
Flexible working
Opportunities to grow
Inclusive and diverse environment.

Additional Information:

Job Posted:
May 15, 2025

Expiration:
May 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Release Manager

HSBC

Location:India, Pune

Category:IT - Administration

Contract Type:Employment contract