Release Manager

• Own the release lifecycle from planning to post-implementation review, covering build, deployment, verification, and rollback processes across all environments (dev, test, UAT, pre prod, prod)
• Define and manage a release calendar, aligning with product roadmaps, change windows, regulatory constraints, and dependent programs
• Coordinate cross functional stakeholders (Product, Development, QA, Security, Ops, Business Owners) to agree scope, cut off dates, readiness criteria, and go/no go decisions
• Design, implement, and maintain CI/CD pipelines and build/release automation (e.g., Jenkins, Azure DevOps, GitLab CI, TeamCity), including automated build, test, and deployment steps
• Improve and standardize build and deployment processes, reducing manual steps, cycle time, and failure rates through scripting and tooling
• Ensure all releases meet defined entry/exit criteria (code freeze, test completion, defect thresholds, security checks, approvals, documentation)
• Manage non-production environments (integration, QA, performance, UAT) for release readiness: configuration, data refreshes, scheduling, and conflict resolution between streams
• Maintain and enforce branching, versioning, and tagging strategies in source control (e.g., Git, Perforce), including merge policies and baseline management
• Troubleshoot and resolve build and deployment issues, working closely with engineering and infrastructure teams
• provide on call or out of hours support during critical releases
• Create and maintain release artefacts: deployment plans, runbooks, implementation and back out plans, release notes, and configuration documentation
• Monitor release execution and system health during and after deployments
• drive rapid incident response and coordinate fixes or rollbacks as needed
• Collect, analyze, and publish release metrics (e.g., deployment frequency, lead time, change failure rate, MTTR, defect leakage) and drive continuous improvement initiatives
• Ensure compliance with internal controls, audit requirements (SOC 1 Type II), and change management policies (e.g., CAB approvals, segregation of duties, traceability)
• Coach and mentor engineers and QA teams on release best practices, CI/CD usage, and environment management
• act as the primary subject matter expert for release engineering

• 10+ years in software engineering, DevOps, build/release, or environment management roles, with several years focused specifically on release management or senior release engineering
• Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent practical experience
• Strong hands-on experience with CI/CD platforms (e.g., Jenkins, Azure DevOps/TFS, GitLab CI, TeamCity, Bamboo, GitLab Ultimate Spinnaker, LaunchDarkly) including pipeline design, templates, and shared libraries
• Deep understanding of source control systems and workflows (Git, branching strategies such as GitFlow/Trunk based, code review policies, pull requests)
• Solid scripting skills (e.g., Bash, PowerShell, Python, Groovy, YAML pipelines) to automate build, deployment, and environment tasks
• Experience deploying applications to modern platforms such as Kubernetes, Docker, cloud PaaS (Azure, AWS, GCP), and traditional app servers (Tomcat, IIS, WebLogic, etc.)
• Familiarity with configuration management and infrastructure as code tools (e.g., Ansible, Terraform, Puppet, Chef) for repeatable environment provisioning
• Good understanding of SDLC, Agile/DevOps practices, and test automation integration in the pipeline (unit, integration, UI, performance, security tests)
• Experience with monitoring, logging, and alerting tools to validate releases and rapidly detect issues after deployment
• Exposure to ITIL change and release management processes, especially in regulated or enterprise environments
• Proven track record managing complex, multi system or multi team releases (e.g., microservices, distributed systems, or large enterprise platforms)
• Experience operating in Agile at scale (Scrum, Kanban, SAFe) with multiple squads or product lines and a mix of monthly and continuous releases
• Background in a highly regulated or mission critical domain (finance, healthcare, telecom, etc.) is a strong plus where compliance and reliability are paramount
• Ownership and accountability: Takes full responsibility for release outcomes, proactively identifies risks, and ensures clear decisions and communication
• Strong stakeholder management and communication skills, able to translate technical details into clear plans and status for senior management and business partners
• High attention to detail and rigor in process, documentation, and execution, especially under time pressure and during critical production changes
• Continuous improvement mindset, using data and retrospectives to drive process, tooling, and quality enhancements in the release pipeline
• Ability to work across time zones and coordinate global teams
• comfortable with off hours work during major releases

Background in a highly regulated or mission critical domain (finance, healthcare, telecom, etc.)

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan