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Are you an ITIL expert with a talent for balancing complex project delivery with operational stability? Our client is seeking a Release and Change Manager to oversee a diverse digital portfolio, managing interdependencies and risks within a multi-sourced environment. This is a 6-month contract opportunity based in Fortitude Valley, designed for a professional who thrives on maturing frameworks and acting as a guardian for production environments.
Job Responsibility:
Influence and continuously refine change and release policies and standards to ensure an inclusive, effective framework for managed services partners
Own the Release Strategy and the rolling 6-month release calendar, ensuring it is syndicated with key stakeholders and kept current
Act as the guardian for the production environment through proactive business engagement and risk-focused policy creation
Manage and Chair Change Advisory Boards (CAB) while providing oversight for various Technical Advisory Groups (TAG)
Coordinate with Portfolio Delivery and Operational leadership to maintain an optimised delivery schedule by providing insights on interdependencies
Requirements:
Demonstrated experience in the ongoing development of Release Management and Technical Change frameworks and associated tools
Advanced knowledge of IT Service Management (ITIL Practitioner level or higher) and its relationship to DevOps, CI/CD, and Waterfall methods
Extensive experience controlling and improving change management within large, complex, and multi-sourced environments
Proven ability to engage with a diverse user and technical community to translate technical concepts into business concepts
Strong background in developing risk management, audit, and assurance programs to ensure the performance of external providers
Must be a Brisbane based candidate with unlimited working rights
What we offer:
Access to a Udemy license for ongoing learning and continuous professional development
Access to exclusive discounts across various platforms