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Barclays Logo Barclays · Banking

Relationship Support Manager

Germany, Frankfurt am Main · Job Posted January 26, 2026
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Job Description

Join us as a Relationship Support Manager- Financial Institutions – Insurance & Funds Team Germany which is part Financial Institutions Team Germany at Barclays Corporate Bank and deliver operationally sound, profitable partnerships with corporate and individual clients by aligning the bank’s products and services to client needs, ensuring sustainable growth and risk mitigation.

Job Responsibility

  • Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs
  • Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
  • Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio
  • Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank
  • Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship
  • Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses
  • Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy
  • Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts

Requirements

  • Execute structured engagement plans alongside Relationship Directors to identify client financial objectives, risk appetite, and operational challenges
  • Use data-driven analysis of portfolios and cash flows to uncover trends, optimize performance, and identify cross-selling opportunities
  • Maintain up-to-date knowledge of client sectors, regulatory changes, and competitive dynamics to inform operational strategies and compliance requirements
  • Provide actionable insights on investment strategies and market developments to support informed client decisions and operational continuity
  • End to End KYC Client Maintenance – Support the German IFC Team with KYC process and day to day business
  • Fluent in both English and German Language
  • Experience supporting sales activities for NBFI or FI clients
  • Good knowledge of the German market and industry practices
  • Confident presentation skills, including preparation of client-facing materials
  • Strong written and verbal communication skills, with a client-focused mindset
  • Experience in Transaction Banking middle office functions, with an understanding of operational

Nice to have

  • Experience supporting sales activities for NBFI or FI clients
  • Good knowledge of the German market and industry practices
  • Confident presentation skills, including preparation of client-facing materials
  • Strong written and verbal communication skills, with a client-focused mindset
  • Experience in Transaction Banking middle office functions, with an understanding of operational

What we offer

  • Hybrid working
  • Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
  • Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
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