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Relationship Support Manager

barclays.co.uk Logo

Barclays

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Location:
Spain , Madrid

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join us as a Barclays Relationship Support Manager within the International Corporate Banking team, you will play an important part in the development and maintenance of relationships across our financial institutions client base. You will support the Relationship Director with daily processes and procedures, develop client relationships and enhance client experience.

Job Responsibility:

  • Dealing with all aspects of onboarding, Know Your Customer (KYC) and Customer Due Diligence process and annual credit review and ensuring compliance with mandatory Risk policies and procedures
  • Managing Customer relationships, business development, product knowledge, and researching solutions to meet customers’ needs using market and industry information
  • Acting as a principal point of contact and assisting with day-to-day portfolio management
  • Managing assigned clients and engaging with product specialists to identify new opportunities for the Bank and providing the best possible service to their clients
  • Working with internal and external stakeholders to support retaining and growing client relationships and the portfolio and delivering banking products
  • Developing relevant sector, client and product knowledge using development tools, learning resources and actively share your skills and knowledge with your colleagues

Requirements:

  • Knowledge of Corporate Banking product suite: Payments, Liquidity, FX, Lending, Trade & Working Capital
  • Experience in Customer Due Diligence procedures, awareness of Financial Crime policy and procedures
  • Knowledge of associated risks, compliance, KYC and management of same, Credit risk analysis skills
  • Understanding client’s complex requirements and positioning products that meet the client’s requirements and are the right products
  • Fluency in Spanish and English is required

Nice to have:

  • Excellent time-management, self-planning, and organisational skills as well as excellent presentation and communication skills, and IT Skills (Microsoft standard packages)
  • Ability to build excellent client relationships & develop internal network relationships to deliver results
  • Excellent written and verbal communication and the ability to build relationships and stakeholder management
  • Ability to manage KYC requirements, client onboarding, banking service management and internal/external stakeholder engagement and co-ordination
What we offer:
  • Hybrid working
  • Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
  • Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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