Relationship Manager

• Support the Relationship Director to maximise the value of client relationships, strengthen client engagement, and deliver needs-based solutions and fair customer outcomes, working closely with Group colleagues and product partners
• Contribute to business development by identifying suitable target clients, attending meetings, and coordinating responses to Requests for Proposal (RFPs)
• Enable proactive client management by attending client meetings with the Relationship Director and, where appropriate, independently or alongside product partners, act as a key point of contact for customers
• Complete financial, credit, and profitability analysis, and prepare high-quality credit submissions for existing and prospective facilities
• Provide day-to-day support across client planning, pipeline management, and coordination with product partners, ensuring client data and call reports are accurate and updated on time
• Monitor and manage credit risk by reviewing concern lists and credit control reports and analysing relevant management information (MI)
• Ensure compliance with Group Policy and all regulatory, financial, and legal requirements, minimising business and reputational risk through ongoing monitoring and timely escalation where required

• Bachelor’s degree, with 5–8 years’ experience in a financial institution (credit experience preferred)
• Strong understanding of the financial and commercial drivers that inform strategic decision-making
• Knowledge of the Bank’s structure, products and services (advantageous but not essential)
• Solid grasp of risk management disciplines and associated processes
• Proven credit assessment capability, with strong credit writing skills
• Awareness of evolving economic, social and regulatory conditions
• Demonstrated success in a client-focused environment, with the ability to build internal and external relationships and collaborate effectively

Knowledge of the Bank’s structure, products and services

• Access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• Opportunities to work internationally
• Employee Resource Groups that bring together colleagues with shared characteristics and common interests