Relationship Manager, HSBC

HSBC

Location:
Australia, Melbourne

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is offering a Relationship Manager position to manage a portfolio of clients for the Global Network Banking business. The role involves working with corporate banking products, building relationships with clients and stakeholders, and focusing on revenue growth and superior customer service. Based in Melbourne, Australia, this is a hybrid full-time role with professional development opportunities and additional benefits.

Job Responsibility:

Acting as the primary point of contact for key clients and internal colleagues both locally and internationally across a wide range of product and client relationship matters
Establishing strong and close working relationships with key individuals in clients’ management team
Working collaboratively with other global businesses, product and service partners to identify opportunities to connect customers and strengthen the relationship
Deepening client relationships and developing effective strategies to improve income generation, anticipating customer needs and providing a superior quality service to position HSBC as the market leader in this segment
Negotiating and structuring credit facilities and documentation under the constraints of credit/lending policies and market standards, in meeting clients’ needs as a result of thorough understanding of their businesses, financing requirements and market conditions
Maintaining a proactive calling programme to service clients, ensuring senior management and key stakeholders for key corporate clients are contacted regularly
Delivering a high quality service by owning customer engagement, striving for excellence in all interactions, and always acting according to the highest professional standards

Requirements:

Solid experience dealing with corporate/institutional clients across the full spectrum of corporate banking products
The ability to build strong and lasting relationships with internal and external stakeholders
Strong sales and customer service orientation, with the ability to work independently and autonomously under pressure
A keen interest in the market and specific client developments in order to take a pro-active role across broad industry sectors
Ability to balance and address conflicting priorities amongst clients and internal business requirements
Ability to manage the role’s workflow through strong organisational skills and time management
Understanding of compliance obligations, risk management and credit mitigants, preferably gained through experience in front line and risk roles
Sound communication, interpersonal and analytical skills
A tertiary qualification in a relevant discipline
Australian PR/Citizenship or New Zealand Citizenship, or current unrestricted work rights in Australia without limitations

What we offer:

Tailored professional development opportunities
Competitive pay
Embedded flexible working culture
Market-leading subsidised private health cover
Enhanced parental pay and support when returning to work
Subsidised banking products and services
Bonus leave days
Wellness programmes including discounted gym memberships

Additional Information:

Job Posted:
July 24, 2025

Expiration:
August 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Relationship Manager

HSBC

Location:Australia, Melbourne

Category:Banking

Contract Type:Employment contract