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BlackRock’s Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money. Aladdin Client Engagement is part of the Aladdin Business focused on maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximize our value proposition and client outcomes.
Job Responsibility:
Build relationships with client leaders to understand their business objectives and needs and help them use Aladdin expertise to achieve firm goals
Understand the client’s business challenges and propose solutions leveraging Aladdin that drive value and adoption
Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment
Partner with the client, as well as Aladdin Product Managers to support client’s development needs
Assist clients in leveraging Aladdin to its fullest across the entire trade and portfolio lifecycle
Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times
Support harvesting and onboarding additional client business by coordinating across product and sales teams
Ability to articulate the purpose and value of Aladdin technology applications
Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions
Lead internal stakeholder discussions to guide and align the development of our product by bringing the voice of the client to the table
Requirements:
2+ years of work experience in financial services or consulting OR graduate degree
Undergraduate degree in Computer Science, Computer Engineering, Economics, Accounting, Finance is preferred
Strong interest in FinTech and the Financial Institutions (Banks and Insurance companies) and/or Asset Management
Familiarity with buy-side investment management or middle-office workflows is preferred
Working understanding of equity, fixed income and derivative markets and their operational workflows
Must have past demonstration of strong project management and leadership skills, and the ability to deliver large complex projects
Outstanding communication and the ability to present complex concepts simply and clearly to varying audiences
Nice to have:
Knowledge of alternative investments and their lifecycle is a plus
Prior experience in sales, Aladdin, or other financial technology is a plus