Relationship Manager Job at Fidelity Investments (Bethesda)

Supplier Relationship Manager

This privately funded organisation is looking to recruit a charismatic Procureme...

Location

United Kingdom , London or Glasgow

Salary:

40000.00 - 50000.00 GBP / Year

Bramwith Consulting

Expiration Date

Until further notice

Requirements

Proven track record of successfully managing key supplier relationships
CV that demonstrates your ability to successfully oversee large multi-faceted contracts, achieve financial benefit delivery, effective contract management and SRM innovation
Strong financial acumen
CIPS Diploma or equivalent education is desirable but not essential

Job Responsibility

Develop and implement supplier relationship management strategy, policy and procedures, system, working with stakeholders across all business units
Lead and develop the SRM governance, process, and tools to ensure a standardised and consistent approach to supplier management via the procurement business model
Develop and implement procedure including supplier registration, performance evaluation, supplier audit and system to manage suppliers and contractors.
Support the overall delivery of the procurement function via management of Tools, Processes and Documentation.
Build and maintain strong cross functional relationships with key stakeholders at all levels of the organisation
Provide training and guidance to all business units to ensure, managing suppliers effectively and efficiently, consistency of practice across all services, reducing non-compliance and mitigating organisational risks

Fulltime

Digital Relationship Manager

The Digital Relationship Manager is a strategic professional who stays abreast o...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in Commercial / Relationship Banking as Relationship Manager, with international customers
Excellent interpersonal, communication and influencing skills
Excellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulations
Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients
Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process
Entrepreneurial mindset and excellent selling skills
Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required
Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources
Relevant bachelor’s degree with preference for Master’s from a university or business school
Highly focused, able to rapidly determine key priorities, clearly communicate the priorities

Job Responsibility

Actively calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, challenges or risks and expectations
Acquire new, multi-product, Digital, Technology & Communications customers headquartered in Ireland, for the Bank, and manage those relationships end to end
Introduces solutions to clients in building and strengthening an effective portfolio
Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network
Identifies cross-sell opportunities to deepen and increase share of wallet
Monitoring and supporting the products’ implementation process
Managing customers and transactions in the CRM platform
Maximizes client experience by proactively sharing markets updates, trends and intelligence
Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and local ecosystem)

What we offer

Global benefits designed to support your well-being, growth and work-life balance

Fulltime

Relationship Manager

Assistant Vice President - Relationship Manager role at Citi involves managing c...

Location

Thailand , Bangkok

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of banking experience
MBA or Master's Degree in Business preferred
Proven and progressive related lending/credit experience or equivalent product experience
Demonstrated credit skills, including a background in credit
Experience with client relationship management, credit, cash management, trade, finance and FX risk management preferred
Comprehensive knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process
Consistently demonstrate clear and concise written and verbal communication
Demonstrated planning, negotiation, organizational and analytical skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Independently lead client relationship management and identify deal opportunities
Provide a wide range of treasury and corporate finance solutions, including day-to-day cash management, trade, trade finance, foreign exchange, loans, debt capital markets, and risk management solutions
Focus on cross-selling Citi’s full spectrum of products and services to generate revenue by identifying and responding to customers’ financial, advisory, transactional needs
Conduct marketing and execution activities in coordination with all internal stakeholders to deliver the best to Clients
Responsible for developing an understanding of all credit, transactional and franchise risks in coordination with senior coverage officers to facilitate deal execution and risk mitigation processes, including the preparation of credit approvals, obtaining Capital and Risk approvals, and supervising transaction return calculations
Continuously stay informed of best practices and market and industry trends
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Equal opportunity employer
Support for candidates with disabilities
Compliance with applicable laws, rules and regulations

Fulltime

Relationship Manager

The CSG Relationship Manager is a seasoned professional role requiring in-depth ...

Location

India , Pune; Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience
sound knowledge of banking and investment products and process
track record of providing sound banking and financial advice and solutions to clients
demonstrates core credit skills
demonstrates an intermediate level of Early Warning Detection skills
demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
demonstrates advanced understanding of accounting principles, financial modeling and statement analysis
ability to work effectively in team setting
excellent interpersonal, communication and influencing skills
A self-starter, with positive/can-do approach, embraces changes and is bold

Job Responsibility

Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
serves as clients' contact point and is responsible for managing internal departments to address any customer service issues
introduces solutions to clients in building and strengthening an effective portfolio
works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met
identifies cross-sell opportunities to deepen and increase share of wallet
drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
supports the Senior Relationship Managers in structuring deals that balance risk and reward
maximizes client experience by proactive sharing markets updates, trend and intelligence
assists Senior Relationship Manager or Team Leader in the research and identification of prospective clients

Fulltime

Bpo - Relationship Manager

The Contact Center shared service organization prioritize a customer-first minds...

Location

United States

Salary:

70000.00 - 85000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
5+ years’ experience in Relationship Manager, preferred experience in managing a contact center BPO relationship
Ability to cultivate strong listening & brand advocacy
Strong relationship skills that influence across various levels of the organization
Ability to influence cross-functionally to drive customer advocacy
Ability to motivate and engage others to drive service & sales KPIs
Knowledge of contact center tools and applications (E.g., Telephony, IVR, Knowledge Base, CRM, OMS applications)
Strong time management skills and ability to meet tight deadlines
Aptitude for creative problem-solving that utilizes an analytical lens while exhibiting a resourceful approach in collaboration with others
Strong written and verbal communication that allow for active listening, ability to give and receive feedback, and have an awareness to understand nonverbal cues

Job Responsibility

Develop and cultivate relationships with key partners within the BPO and internal KnitWell Group brand stakeholders to align with brand goals and objectives
Foster a strong understanding of the brand identity and values, encouraging partners to actively promote the brand through their communication channels
Manage contractual expectations (E.g., performance KPIs, CSAT, quality) and invoicing (E.g., auditing, approving, initiating payment) to ensure annualized performance and budget targets are achieved
Provide voice of the customer trends to partners across the KnitWell Group organization to give insights to key areas of the business
Manage and function as the subject matter expert across multiple KWG brands to provide insights for managing the day-to-day business needs of their respective brands
Coordinate in partnership with BPO leadership and internal stakeholders testing new technology capabilities to improve agent productivity and customer self-serve functionality
Collaborate with the KnitWell Group operational leaders responsible for internal branded teams to ensure a consistent outcome in key metrics such as productivity, quality, and revenue generation
Maintain open communication and collaborate with BPO partners to ensure defined business strategies are delivered on time and within budget
Cultivate an environment of continuous process improvement to ensure we reduce customer and agent friction, identifying technology gaps & needs
Capability to develop and implement comprehensive brand relationship strategies aligned with overall business objectives

What we offer

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays.

Fulltime

Relationship Manager, Commercial

As a Small Business Relationship Manager, you will be a key member of the team l...

Location

United States , Chicago

Salary:

132836.00 - 158745.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

2+ years managing a large book of business
120 accounts (retention, renewals, & account growth)
1+ years selling SaaS products
Experience managing procurement processes
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communicator
Comfortable and energized operating and problem-solving in a fast-moving organization
Exhibits a growth mindset, intellectual curiosity, and ambition
Ability to build and maintain deep client relationships across levels in complex organizations
Demonstrable history of leadership, with both immediate and cross-functional teammate

Job Responsibility

Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention
Work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them
Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals
Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline
Collaborate with Marketing, Product, and Customer Success by providing customer feedback to drive product innovation
Track and report all key metrics related to customer growth, retention and Intercom product usage growth
Engage in team development and mentoring

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Client Relationship Manager

Designity is a Creative-as-a-Service (CaaS) platform redefining how brands scale...

Location

Salary:

Not provided

Designity

Expiration Date

Until further notice

Requirements

5+ years in client-facing roles such as customer success, account management, or relationship management
Experience working within marketing, creative, or design-focused companies or agencies
Proven ability to identify and successfully upsell or expand client services
Comfortable using AI-powered tools as part of your workflow
Strong communicator with excellent follow-through and problem-solving skills
Organized, detail-oriented, and confident, managing multiple accounts at once
Collaborative team player who builds strong relationships with both clients and internal teams
Thrives in fast-paced, high-growth environments
Bachelor’s degree in Marketing, Communications, Business, or a related field

Job Responsibility

Set clients up for success through clear onboarding, account setup, and goal alignment
Build long-term, trust-based relationships through consistent and proactive communication
Spot early signs of dissatisfaction and resolve issues quickly with thoughtful solutions
Identify upsell opportunities based on client goals, usage, and future needs
Track client engagement and sentiment to reduce churn and increase lifetime value
Create and manage a simple client satisfaction tracking system to measure ongoing health
Collaborate closely with internal teams to ensure smooth communication and delivery
Use AI tools to improve insights, communication, and day-to-day client management
Be a reliable partner to clients while supporting operational efficiency and growth

What we offer

Paid PTO to relax and recharge
Professional growth opportunities and ongoing skill development
A fast-moving, supportive team environment
Flexible Hours
Flexible Vacations
Clear Growth Plan
Yearly Meet Ups
Healthcare & More
401k matching

Fulltime

Client Relationship Manager

Our client is a leading online brokerage company with a strong presence in the U...

Location

Greece , Athens

Salary:

Not provided

Gitmax

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in sales or client relationship management
Strong presentation and communication skills
Bachelor’s or Master’s degree in Marketing, PR, or a related field
Fluent in Greek and English
Excellent interpersonal skills and ability to collaborate within cross-functional teams

Job Responsibility

Client Acquisition and Relationship Management: Attract new clients and build lasting relationships with existing ones to ensure ongoing engagement and satisfaction
Client Onboarding and Presentations: Conduct presentations on investment products and services, delivering clear and professional information to clients
Client Support and Issue Resolution: Address client inquiries and issues promptly, providing tailored solutions to meet individual needs
Ongoing Communication: Maintain regular contact with clients to build trust and inform them about new market opportunities and strategic updates
Customized Investment Strategies: Develop and implement personalized strategies for key clients based on their goals and preferences
Administrative Support: Maintain accurate records, assist with transaction processing, and ensure efficient communication between clients and internal departments
Networking and Brand Representation: Participate in industry conferences and professional communities to enhance the company’s visibility and reputation
Collaboration with Internal Teams: Work closely with marketing and analytics departments to ensure a high standard of customer service
Feedback Analysis: Gather and analyze client feedback to continuously improve service quality and satisfaction
Reporting: Prepare regular reports on client interactions and strategy effectiveness

What we offer

Competitive salary with quarterly performance-based bonuses (up to 100% of the gross salary)
Partial coverage of the annual fee for a private insurance scheme
Engaging projects and professional growth within an expert team
Regular team-building events and cross-border networking opportunities
Company-provided laptop and necessary work equipment

Fulltime

Relationship Manager

Fidelity Investments

Location:
United States , Bethesda

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 21, 2026

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