Relationship Manager Jobs

Mercury

Location:
United States, San Francisco

Category:
Finance

Contract Type:
Not provided

Salary:

119400.00 - 134300.00 USD / Year

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Job Description:

We’re looking for a Relationship Manager to work with some of the most exciting early-stage startups in the world. You’ll be part of the team that introduces founders to Mercury, helps them adopt our core financial products, and ensures their first experience with us is seamless and impactful. This role is ideal for someone who thrives in fast-paced, founder-facing environments and wants to grow their career in fintech relationship management. You’ll handle a high-volume book of startups, provide responsive day-to-day support, and partner with senior leaders to identify and nurture accounts as they scale.

Job Responsibility:

Serve as the first relationship contact for early-stage startups, ensuring an excellent onboarding and adoption experience
Help founders adopt Mercury’s core suite
Execute playbooks that ensure consistent engagement across a large portfolio of startups
Surface scaling opportunities to senior RMs and partner with them on strategic accounts
Collaborate with internal teams (Sales, Partnerships, Product) to provide feedback and improve founder experience

Requirements:

2–4 years in fintech, customer success, early-stage banking, or startup-facing account management
Experience working with founders or early-stage teams
comfort with ambiguity and speed
Strong communication skills and responsiveness across Slack, email, and in-person events
Ability to manage a large book of accounts with automation and playbooks
A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities

What we offer:

equity (stock options)
benefits

Additional Information:

Job Posted:
December 10, 2025

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Relationship Manager