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Relationship Manager

Australia, Melbourne Employment contract · Job Posted January 16, 2026
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Job Description

Your primary responsibility will be to profitably build revenues within your assigned sales territory for Career Transition and Mobility Solutions. You will achieve this by focusing on both new business development and expanding current SME client relationships. You will drive revenue by rapidly prospecting and generating pipeline within the SME segment—identifying and engaging target accounts through structured outreach campaigns and managing high lead volumes efficiently through the CRM (e.g., Salesforce). You will maintain rigorous pipeline hygiene by prioritising qualified opportunities, applying defined follow-up cadences, and automating repetitive tasks to preserve selling time. As a consultative seller, you will conduct detailed scoping and brief-taking to understand client needs, tailoring solutions to SME pain points and articulating clear value propositions. You will execute high-velocity outreach using rapid call/email sequences and social selling, leveraging automation for scheduling, reminders, and data entry to accelerate deal cycles. You will prepare concise, compelling CTM presentations and proposals, employ decisive closing techniques to shorten sales cycles, and collaborate closely with Marketing on targeted campaigns. You will actively use sales enablement resources and experiential learning to deepen product knowledge and continuously improve your sales effectiveness.

Job Responsibility

  • Develop overall sales strategy for assigned new business prospects and revenue growth in current clients
  • Proactively manage your sales pipeline by fully utilizing all systems and processes (including Salesforce)
  • Meet assigned revenue and profitability targets across all LHH lines of business
  • Drive new business development and expand existing SME client relationships
  • Rapidly prospect and generate pipeline within the SME segment through structured outreach campaigns
  • Execute high-velocity outreach using rapid call/email sequences and social selling techniques
  • Conduct detailed scoping and brief-taking to understand client needs and tailor solutions to SME pain points
  • Articulate clear value propositions and deliver consultative selling approaches
  • Prepare concise, compelling CTM presentations and proposals
  • contribute to RFP response process and follow national pricing guidelines
  • Employ decisive closing techniques to shorten sales cycles and achieve revenue targets
  • Provide regular updates to Sales Director ANZ on sales activity, pipeline progress, and performance metrics
  • Partner with Subject Matter Experts to ensure a total-solutions approach
  • Coordinate closely with Operations, Delivery, and Customer Success teams on client projects
  • Work with Finance to maintain acceptable levels of account receivables
  • Leverage sales technology and automation for scheduling, reminders, and data entry to accelerate deal cycles
  • Contribute the voice of the customer/market to ensure marketing activities support sales strategies and priorities
  • Collaborate closely with Marketing on targeted campaigns and initiatives
  • Increase local awareness of LHH through active participation in community and industry organisations
  • Actively use sales enablement resources and experiential learning to deepen product knowledge and improve sales effectiveness
  • Continually seek professional development opportunities and self-improvement activities
  • Comply with the organization’s certified Management Systems, including responsibilities for Quality, Information Security, and Health & Safety

Requirements

  • Successful track record in business to business solution selling
  • Proven record of consultative sales success
  • Superior strategic prospecting skills
  • Strong customer and results orientation
  • Proven capability to collaborate with subject matter experts and executives to ensure high value solutions are being proposed to existing and new customers
  • Superior communication and presentation skills
  • Highly organised with good attention to detail and follow through
  • Ability to juggle multiple priorities and work independently
  • High personal energy coupled with a genuine enthusiasm for developing the LHH business
  • Tertiary Qualified - University Degree in Business, Economics or Human Resources is preferred
  • Familiar with sales tech including Salesforce, LinkedIn Sales Navigator and outreach tools

What we offer

  • Growth opportunities within a human resources global leader
  • We prioritize learning to stay agile in an increasingly competitive business environment
  • We foster an open-minded environment where people spark new ideas and explore alternatives

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