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Relationship Manager, Software

https://www.citi.com/ Logo

Citi

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Location:
United States, New York

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

192000.00 - 288000.00 USD / Year

Job Description:

This is a Commercial Banker position covering Software industries generating annual revenues of $100MM – $3BN. Role involves client relationship management, credit dialogue, cross-selling opportunities, compliance, risk management, and delivering industry insights.

Job Responsibility:

  • Originate, manage, and grow new, multi-product and multi-country client relationships
  • Own, respond to, uncover and anticipate future needs, roadblocks, business & industry risks and headwinds
  • Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward
  • Understand and deliver on clients’ holistic operational, risk management, financing and strategic agenda
  • Be responsible for Client-level planning, budget and revenue responsibilities
  • Identify cross-sell opportunities to deepen and increase share of wallet
  • Drive complex multi-product solutions across multiple geographies, such as regional cash management solutions, coordinated hedging solutions and Capital raising solutions
  • Work closely with Credit Loan Management and Independent Risk to ensure the establishment of new credit relationships as well as the monitoring of the existing credit portfolio
  • Ensure compliance with regulatory requirements and Citi's policies/guidelines at all times
  • Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
  • Introduces solutions to clients in building and strengthening an effective portfolio
  • Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
  • Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate 'Know Your Client' (KYC) and other compliance deliverables are met
  • Maximizes client experience by proactive sharing market updates, trend and intelligence
  • Drives innovation in the solutions we provide clients and further developing our business
  • Networks with clients to identify avenues for new business opportunities
  • Administrates the credit relationship of the client, coordinating and supervising the entire process
  • Demonstrates particular consideration for the firm's reputation and safeguarding Citigroup

Requirements:

  • 10+ years of experience in Commercial Banking with technology client exposure
  • Active FINRA Licensing, 79, 63 and SIE or ability to obtain once onboard
  • Self-starter with a team player mindset – proven track record of robust new client acquisitions and sound risk management
  • Sound knowledge of banking and investment products and process
  • Demonstrates intermediate to advanced credit skills
  • structures more complex deals, including global transactions
  • Demonstrates an expert level of Early Warning Detection skills
  • Demonstrates expert level credit skills
  • capable of structuring all credit deals and guiding staff through the credit deal approval process
  • Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
  • Ability to work effectively in team setting
  • Ability to coordinate multi-functional teams to provide an exceptional client experience
  • Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
  • Ability to work under pressure while making sound decisions
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
  • Accountable for significant direct business results or authoritative advice regarding the operations of the business
  • A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
  • Able to quickly adapt priorities based on the latest data insights
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays

Additional Information:

Job Posted:
September 05, 2025

Expiration:
October 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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