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Relationship Manager II - Community Development Banking

United States of America, Birmingham · Job Posted April 23, 2026
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Job Description

PNC’s Community Development Banking is a team dedicated to improving low-to-moderate income neighborhoods and the quality of life for low- and moderate-income people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. In this position, through extensive outreach in lower income communities you will originate community development loans and investments while inspiring service partners to get involved. PNC provides nontraditional capital for high-impact development projects and capital for reinvestment into local communities. We respond with creativity and flexibility through various financing options to affordable housing developers, community development financial institutions (CDFIs), nonprofit organizations and social impact investment entities. Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not-for profit and for-profit developers to address those needs.

Job Responsibility

  • Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share
  • Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet
  • Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
  • Manages risk/return and drives quality for new and/or existing clients
  • Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
  • Focuses on increasing client engagement and loyalty
  • Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
  • Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
  • Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
  • Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies
  • Customer Focused
  • Managing Risk

Requirements

  • Familiarity with sustainable loan principles
  • Real Estate Lending
  • Tax Credit Financing
  • Commercial Lending
  • Previous Relationship Management experience
  • Formal Bank Credit Training preferred
  • Adaptable self-starter with book business and/or network of Centers of Influence (COI) relationships to generate loans and investments
  • Ability to travel and participate in afterhours events such as conferences, panels, roundtables and community outreach events
  • University / college degree, with 5+ years of industry-relevant experience
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
  • Bachelors degree
  • Deep understanding of low-to-moderate income populations and communities and be able to create financial solutions that address their needs

What we offer

  • Medical/prescription drug coverage (with a Health Savings Account feature)
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • A robust wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • Between 15 to 25 vacation days each year, depending on career level and years of service

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