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Business Cards & Payments (BC&P) | Build the Future. At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together. We're relentlessly curious. We ask the hard questions. We make space for the best ideas to win. Because that's how we create impact we can be proud of. Relationship Manager, Business Cards & Payments (Acquisitions) Territory: Detroit. Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. Our Field Sales teams works with Small and Mid-Sized Business owners to create long term, meaningful relationships to better understand their business and their entire B2B wallet. Through a consultative approach, we are able to help small and mid-sized business owners identify the right products to optimize the rewards and benefits they receive. We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. To do this we must be accessible, we must be as dynamic and adaptive as their lifestyle is, and we must be present in the lives of these customers. So we have committed to building field-based regional teams that engage small and mid sized businesses in their own communities and on their terms. You will be instrumental in assisting small and mid-size businesses to thrive and to grow. The ideal candidate will have an entrepreneurial spirit and serve as an advocate for our customers. They will be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customers.
Job Responsibility:
Identify and build new business opportunities in assigned territory
Manage multiple aspects of the sales cycle: building go-to-market business plan, identifying and qualifying leads, cold-calling c-suite executives, assessing customer needs using consultative approach, working with underwriting to evaluate risk, driving new account engagement
Use insight and consultative selling techniques to teach prospective customers how to leverage payment solutions to positively impact their business
Learn about local small and mid-sized businesses and their purchasing needs and behavior
Analyze total business spend to identify additional opportunities
Build broad and technical product knowledge
Assist businesses with incorporating products into their purchasing platform and bookkeeping software
Maintain and update CRM systems regarding sales calls, pipelines and closed sales
Acquire net new customers by cold call prospecting
Initiate and participate in educational and/or networking events
Establish relationships with Centers of Influence
Drive incremental charge volume with new clients
Requirements:
At least 3 years of sales experience
Nice to have:
Bachelor's Degree
5 years of outside customer sales experience as an individual contributor, driving new acquisition as well as managing a client portfolio
1 year of experience working with small and mid-sized business Customers
1 year of experience in the financial industry
Proficiency using Salesforce.com
Proficiency using Google Suite (Docs, Sheets, Slides, Gmail)
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits