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Relationship Manager role in Capital One’s Business Cards & Payments group, focused on acquiring new business in the Philadelphia territory. The role involves building long-term relationships with Small and Mid-Sized Business owners through a consultative approach to help them optimize rewards and benefits. The candidate will be responsible for identifying and building new business opportunities, including cold-calling, needs assessment, risk evaluation, and driving new account engagement.
Job Responsibility:
Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions
Learn about local small and mid-sized businesses and their purchasing needs and behavior
Analyze the small and mid-sized business’s total business spend to identify additional opportunities
Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services
Assist the business with incorporating our products into their purchasing platform and bookkeeping software
Maintain and update CRM systems regarding sales calls, pipelines and closed sales
Acquire net new customers by cold call prospecting
Initiate and participate in educational and/or networking events
Establish relationships with “Centers of Influence”
Drive incremental charge volume on the card with new clients
Requirements:
At least 3 years of sales experience
Bachelor's Degree
5 years of outside customer sales experience as an individual contributor, driving new acquisition as well as managing a client portfolio
1 year of experience working with small and mid-sized business Customers
1 year of experience in the financial industry
Proficiency using Salesforce.com
Proficiency using Google Suite (Docs, Sheets, Slides, Gmail)
What we offer:
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)