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Capital One Logo Capital One · Finance

Relationship Manager, Business Cards & Payments - Acquisitions

United States, Philadelphia 100000.00 - 135000.00 USD / Year · Job Posted March 21, 2026
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Job Description

Relationship Manager role in Capital One’s Business Cards & Payments group, focused on acquiring new business in the Philadelphia territory. The role involves building long-term relationships with Small and Mid-Sized Business owners through a consultative approach to help them optimize rewards and benefits. The candidate will be responsible for identifying and building new business opportunities, including cold-calling, needs assessment, risk evaluation, and driving new account engagement.

Job Responsibility

  • Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions
  • Learn about local small and mid-sized businesses and their purchasing needs and behavior
  • Analyze the small and mid-sized business’s total business spend to identify additional opportunities
  • Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services
  • Assist the business with incorporating our products into their purchasing platform and bookkeeping software
  • Maintain and update CRM systems regarding sales calls, pipelines and closed sales
  • Acquire net new customers by cold call prospecting
  • Initiate and participate in educational and/or networking events
  • Establish relationships with “Centers of Influence”
  • Drive incremental charge volume on the card with new clients

Requirements

  • At least 3 years of sales experience
  • Bachelor's Degree
  • 5 years of outside customer sales experience as an individual contributor, driving new acquisition as well as managing a client portfolio
  • 1 year of experience working with small and mid-sized business Customers
  • 1 year of experience in the financial industry
  • Proficiency using Salesforce.com
  • Proficiency using Google Suite (Docs, Sheets, Slides, Gmail)

What we offer

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
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