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Relationship Manager, Business Cards & Payments (Acquisitions). Territory: West Valley Los Angeles, Ventura County, Santa Barbara, west end of San Fernando Valley. In Capital One’s Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! Our Field Sales teams works with Small and Mid-Sized Business owners to create long term, meaningful relationships to better understand their business and their entire B2B wallet. Through a consultative approach, we are able to help small and mid-sized business owners identify the right products to optimize the rewards and benefits they receive. We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a small and mid-sized business.
Job Responsibility:
Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions
Learn about local small and mid-sized businesses and their purchasing needs and behavior
Analyze the small and mid-sized business’s total business spend to identify additional opportunities
Build broad and technical product knowledge
Assist the business with incorporating our products into their purchasing platform and bookkeeping software
Maintain and update CRM systems regarding sales calls, pipelines and closed sales
Acquire net new customers by cold call prospecting
Initiate and participate in educational and/or networking events
Establish relationships with “Centers of Influence”
Drive incremental charge volume on the card with new clients
Identifying and building new business opportunities in your assigned territory
Responsible for multiple aspects of the sales cycle: building a go-to-market business plan, identifying and qualifying leads, cold-calling c-suite executives to set new appointments, assessing the needs of potential customers using a consultative approach, working with underwriting to evaluate risk, and driving new account engagement
Requirements:
At least 3 years of sales experience
Project and process management, interpersonal influence, networking, project ownership, and workflow management skills
Excellent needs-based oral presentation skills
Ability to secure appointments directly with clients and new prospects
Strong organizational, interpersonal, telephone and PC Skills
Proven experience hunting for net new business selling in the field
Nice to have:
Bachelor's Degree
5 years of outside customer sales experience as an individual contributor, driving new acquisition as well as managing a client portfolio
1 year of experience working with small and mid-sized business Customers
1 year of experience in the financial industry
Proficiency using Salesforce.com
Proficiency using Google Suite (Docs, Sheets, Slides, Gmail)
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being