Relationship Manager Associate I

• Support the relationships with clients, including CEOs and Finance teams of new and scaling technology companies
• Build effective internal networks with multiple teams across HSBC geographies, particularly with our colleagues in Innovation Banking, to provide a streamlined banking experience for our clients
• Resolve day-to-day clients' inquiries regarding banking products, assist with navigating through complex banking processes and ensuring high level of client satisfaction
• Portfolio tracking and reporting on the progress of ongoing clients' inquiries and special projects with Group leads
• Assist with building deep, long-term relationships with the founders, finance partners
• Collaborate with internal teams to ensure seamless delivery of service and solution to our clients from onboarding to ongoing support
• Maintain accurate records of client interactions and update databases as required
• Develop a deep understanding of banking products and pursue new opportunities to support companies with lending, cash management and credit products
• Attend industry events, networking functions, and conferences to represent the firm and build professional networks

• Role holder must be in Israel with fluent business English and Hebrew
• Entry level experience in business development/account management role ideally from the tech eco system such as software company/venture capital/consulting firm/ Tech ecosystem related
• Passionate about technology start-ups and the venture ecosystem
• Proactive, detail-oriented, and able to thrive in a fast-paced environment with multiple priorities
• Team player with excellent communication and interpersonal skills
• able to build strong relationships with clients and internal teams
• Demonstrate ability to self-learning, work effectively in a very dynamic, fast paced environment with multiple teams and functions and across multiple projects
• Strong time management, organizational skills and multi-tasking skills
• Sound analytical skills – an added advantage
• Relevant academic degree

Sound analytical skills – an added advantage

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests