Relationship Management, HSBC

HSBC

Location:
Thailand

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The position focuses on managing customer relationships, developing strategies to support client engagement, and ensuring compliance with KYC and risk assessment protocols. Collaborating with various product and service partners is key to driving sustainable revenues and positioning HSBC as a market leader.

Job Responsibility:

Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers
Work collaboratively with other Global Businesses, product and service partners to identify opportunities to connect customers to opportunities and strengthen the relationships
Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standards
Establish an effective working relationship with risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth
Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
Keep abreast of external factors influencing international business, economic, cultural, geographical, procedural and regulatory requirements

Requirements:

Experience in banking industry, especially in Corporate/Commercial Banking Department as Relationship Manager
Credit and analytical skills an advantage
Knowledge of banking products and internal HSBC systems an advantage
Excellent interpersonal skills with consultative selling approach and good presentation skills
Possession of positive attitude to customer-service handling
Good command of both spoken and written English/Thai

Nice to have:

Credit and analytical skills an advantage
Knowledge of banking products and internal HSBC systems an advantage

Additional Information:

Job Posted:
June 09, 2025

Expiration:
June 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Relationship Management