Relationship Management Director

• Take ownership of the overall client experience, ensuring satisfaction and engagement
• Balance strategic oversight with day-to-day account management to optimize client interactions
• Work with Account Manager and specialists to ensure alignment on commercial strategy and value proposition
• Build and nurture meaningful, long-lasting relationships with key stakeholders and influential contacts
• Maintain continuous, collaborative communication with clients to gather strategic insights, understand their challenges, and identify unrecognized issues, providing tailored solutions
• Play a pivotal role in the initial sales cycle by researching client businesses, identifying and qualifying leads, and collaborating with the Commercial Manager to negotiate and close opportunities
• Identify and pursue cross-selling and upselling opportunities
• Generate interest in trials and demonstrations, facilitating presentations and connecting appropriate customer contacts involved in product discussions or testing
• Collaborate closely with Commercial Managers to ensure client retention
• Work with Commercial Managers, Support, and other functions to enhance usage and foster broad adoption of enterprise-wide licenses, thereby maintaining client loyalty
• Collaborate across regional boundaries with other Relationship Managers to ensure consistent and effective execution of the client Account Plan
• Provide updates on status, risks, opportunities, and product development needs
• Maintain up-to-date records in the CRM system.

• Having a bachelor's degree
• Ideally 10+ years' experience in Oil & Gas, managing major or complex accounts, preferably within a commodity or financial information provider context
• Comprehensive understanding of the energy industry, including familiarity with front, mid, and back-office functions, as well as analyst roles
• Experience with Reuters, Bloomberg, GlobalView, DTN, or other real-time services is also advantageous
• Exceptional communication and presentation skills (both verbal and written)
• Demonstrated leadership in managing multinational global and/or strategic accounts, with cultural awareness and regional experience
• Superior customer relationship management skills, with a proven ability to develop relationships at multiple levels within strategic accounts
• Proficient in identifying needs and employing consultative sales techniques to drive sales initiatives
• Fluency in both Russian and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders
• This position is not eligible for sponsorship. Candidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.

Great career opportunity in a leading global company.