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Join us as an AVP Relationship Director, where you will manage and develop relationships within our Large Corporate client portfolio as the primary point of contact for clients using our Sales Finance product within Transaction Working Capital (TWC). You will bring strong technical understanding of Sales Finance while working closely with teams across Transaction Banking to deliver effective working capital solutions. This role includes regular client engagement and customer visits and requires the confidence to operate in a dynamic and commercially focused environment.
Job Responsibility:
Management of client relationships to identify the client's financial goals, challenges, and risk tolerance to support growth, to help identify trends, insights, and areas for improvement to support client needs
Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
Management of the clients Sales Finance facility and servicing to ensure balance between Credit Risk and returns
Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank
Provision of guidance to clients to support their financial decisions, offering expert product advice to ensure a positive and continuous relationship
Assessment of financial, legal, credit and operational risks associated with client relationships, and implementation of measures to minimise potential losses
Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy
Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts
Requirements:
Experience in Sales Finance and invoice discounting
Excellent relationship management skills
Strong financial understanding and awareness of business performance
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
What we offer:
Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
A supportive and inclusive culture and environment