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Relationship Director – Barclaycard Payments Acceptance

United Kingdom, London · Job Posted May 05, 2026
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Job Description

Join us as a Relationship Director within our Financial Institutions vertical team in Barclaycard Payments, where you will play a key role in owning, developing, and retaining relationships across a portfolio of strategic corporate clients. You will partner closely with senior stakeholders across the wider Barclays Group — including Corporate and Investment Banking — alongside third‑party payment partners, processors, card schemes, and independent software vendors to deliver best‑in‑class payment acceptance solutions. You will be responsible for driving revenue growth, account development, and client retention within a managed portfolio of Financial Institutions clients (typically organisations with business turnover in excess of £50m). This will be achieved through the cross‑sell and expansion of the full Barclaycard Payments acceptance product set, including acquiring, payment gateways, alternative payment methods, disbursements, eCommerce, and face‑to‑face payment solutions. You will operate as a trusted adviser to senior client stakeholders, leading complex commercial discussions and negotiations, building and executing opportunity pipelines, and embedding Barclaycard as a long‑term strategic payments partner. A critical aspect of the role is combining excellent relationship leadership with deep payments expertise to deliver sustainable, profitable growth across the strategic end of the client book.

Job Responsibility

  • Own, develop, and retain relationships across a portfolio of strategic corporate clients
  • Partner closely with senior stakeholders across the wider Barclays Group
  • Drive revenue growth, account development, and client retention within a managed portfolio of Financial Institutions clients
  • Cross‑sell and expand the full Barclaycard Payments acceptance product set
  • Operate as a trusted adviser to senior client stakeholders, leading complex commercial discussions and negotiations
  • Build and execute opportunity pipelines
  • Embed Barclaycard as a long‑term strategic payments partner

Requirements

  • Experience successfully identifying, driving, managing, negotiating, and closing deals within an existing client base
  • An excellent consistent history of over‑achieving against revenue targets
  • Demonstrated success in account development and customer retention within complex portfolios
  • Expert personal impact, with the ability to build robust relationships at pace with senior stakeholders and key decision‑makers
  • Proven ability to build, manage, and execute an opportunity pipeline across a portfolio of strategic clients

Nice to have

  • Working knowledge of the payment acceptance / acquiring industry and competitor solutions
  • Understanding of card schemes, their drivers, industry dynamics, interchange, and the future industry roadmap
  • An up‑to‑date knowledge of the fast‑moving payments industry
  • Knowledge of payment gateways and eCommerce payment solutions
  • Experience working with Financial Institutions such as banks, building societies, insurers, funds, or FX providers

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