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Relationship Development Director

United Kingdom, Greater Manchester · Job Posted May 05, 2026
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Job Description

Join us as a Relationship Development Director, where you will build and onboard new clients to create a portfolio of high-value business banking relationships with a net worth exceeding £5 million. Acting as their primary point of contact, you will deliver a world-class client experience and provide the highest quality service to meet their evolving needs and financial ambitions. Working without an existing portfolio, you will take a strategic and driven approach to business development, identifying, acquiring, and onboarding new high-value clients from the ground up. You will work with highly complex businesses, offering expertise in sophisticated lending solutions such as cashflow lending, while building long-lasting, trusted relationships. This will involve attending customer events, actively networking to generate new opportunities, and visiting client premises to develop deep, in-person connections, ultimately establishing a robust portfolio and driving sustainable growth.

Job Responsibility

  • Build and onboard new clients to create a portfolio of high-value business banking relationships with a net worth exceeding £5 million
  • Act as primary point of contact to deliver a world-class client experience and provide the highest quality service to meet evolving needs and financial ambitions
  • Take a strategic and driven approach to business development, identifying, acquiring, and onboarding new high-value clients from the ground up
  • Work with highly complex businesses, offering expertise in sophisticated lending solutions such as cashflow lending
  • Build long-lasting, trusted relationships
  • Attend customer events, actively network to generate new opportunities
  • Visit client premises to develop deep, in-person connections
  • Establish a robust portfolio and drive sustainable growth
  • Management of client relationships to identify financial goals, challenges, and risk tolerance
  • Research and understand client's industry trends, regulatory landscape, and competitive environment
  • Design customised solutions that address client's specific needs and objectives
  • Communicate value proposition of proposed solutions, justify recommendations, and negotiate terms
  • Provide guidance to clients to support financial decisions, offering expert investment advice, risk management and wealth management strategies
  • Assess financial, legal, and operational risks associated with client relationships
  • Document all client interactions, transactions, and agreements
  • Monitor client satisfaction, revenue generated, and other relevant metrics

Requirements

  • Proven experience within Business Development
  • Experience within a financial background including knowledge of complex Lending
  • Proven experience building and maintaining relationships across both internal and external teams and clients with a confident, professional approach to client relationship management
  • Networking - Expertise in developing and expanding a successful professional network to create new opportunities
  • Experience in event management, including creating and delivering presentations to external partners
  • Well-developed diary management skills, with the ability to prioritise and coordinate schedules effectively
  • Risk and controls
  • Change and transformation
  • Business acumen strategic thinking
  • Digital and technology
  • Job-specific technical skills

What we offer

  • Hybrid working with fixed anchor days
  • Flexible working arrangements upon discussion with hiring manager
  • Access to wellness rooms, gyms and mental health support
  • Collaborative areas
  • Modern workspaces
  • On-site cafeterias
  • Fitness centers
  • Tech-equipped workstations
  • Inclusive culture supporting belonging
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