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Relationship Banker

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, North Hollywood

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

27.00 - 41.00 USD / Hour
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Job Description:

Wells Fargo is seeking a Relationship Banker for our National Branch Network. Employees who are not fully licensed at the time of hire will participate in the licensed banker licensing program as a Relationship Banker LP (SAFE) before transitioning to the Relationship Banker (SAFE) role. This position involves customer contact, building relationships, analyzing financial needs, presenting recommendations, offering deposit/credit products, and providing self-service digital banking options.

Job Responsibility:

  • Participate in building relationships with customers and spend time understanding required needs
  • Identify opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services
  • Analyze tactical business challenges related to full-service banking experience to emerging affluent and high-value customers
  • Present recommendations for resolving inquiries and service requests regarding customers' accounts
  • Open and service accounts within authorized limits, create plans for follow-up and scheduled contacts with customers
  • Provide information to internal partners and external sources to further enhance the customer experience
  • Identify opportunities to leverage partners and connect customer with the appropriate partner or relationship manager
  • Partner with financial advisors to understand appropriate introductions to address the needs of customers with investment or retirement needs
  • Provide self-service digital banking options to customers.

Requirements:

  • 2+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience
  • 1+ year of building and maintaining effective relationships with customers and partners
  • Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period
  • State Insurance license(s) are required for this role and must be completed within a specified period
  • SAFE registration at the time of employment required.

Nice to have:

  • Successfully completed Financial Industry Regulatory Authority (FINRA) Series 6 and Series 63 examinations (or FINRA recognized equivalents)
  • State Insurance license(s)
  • Customer service focus with experience handling transactions across multiple systems
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
  • Strong verbal, written, and interpersonal communication skills
  • Knowledge and understanding of book of business processes
  • Experience mentoring and peer-coaching
  • Knowledge and understanding of financial services consumer lending products
  • Ability to educate and connect customer to technology and share the value of mobile banking options.
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement.

Additional Information:

Job Posted:
September 02, 2025

Expiration:
September 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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