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Relationship Banker

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Azusa

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

27.00 - 41.00 USD / Hour

Job Description:

Wells Fargo is seeking a Relationship Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Relationship Banker LP (SAFE). This position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations.

Job Responsibility:

  • Participate in building relationships with customers
  • Identify opportunities for offering full range of Wells Fargo retail banking products
  • Analyze tactical business challenges for emerging affluent and high-value customers
  • Present recommendations for resolving inquiries and service requests
  • Open and service accounts within authorized limits
  • Provide information to internal partners to enhance customer experience
  • Identify opportunities to leverage partners and connect customers
  • Partner with financial advisors for investment or retirement needs
  • Provide self-service digital banking options to customers
  • Offer/negotiate terms for dwelling secured transactions (SAFE position)

Requirements:

  • 2+ years of customer service experience
  • 1+ year of assessing and meeting customer needs or helping with issue resolution
  • 1+ year of building and maintaining effective relationships with customers and partners
  • Successfully completed FINRA Series 6 and Series 63 examinations (or recognized equivalents)
  • State Insurance license(s)
  • Customer service focus with experience handling transactions across multiple systems
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships
  • Strong verbal, written, and interpersonal communication skills
  • Knowledge of book of business processes
  • Ability to be proactive, innovative, and creative
  • Ability to make client calls and participate in sales development
  • Knowledge of retail compliance controls, risk management, and loss prevention
  • Ability to follow policies, procedures, and regulations
  • High motivation with ability to meet team objectives
  • Experience mentoring and peer-coaching
  • Experience assessing customer needs and recommending products/services
  • Experience using business acumen to provide financial services consultation
  • Knowledge of financial services consumer lending products
  • Ability to educate customers on digital banking options
  • Ability to interact with integrity and professionalism
  • Ability to work a schedule that may include most Saturdays
  • Adherence to sales practices risk management culture
  • Current registration for FINRA Series 6 and Series 63 or completion within specified period
  • For certain states: FINRA Series 65 examination attempted within specified period
  • State Insurance license(s) completed within specified period
  • Meeting enhanced financial fitness and criminal background standards
  • SAFE registration at time of employment
  • Meeting Consumer Financial Protection Bureau qualification requirements
  • No Visa sponsorship eligibility

Nice to have:

  • Successfully completed FINRA Series 6 and Series 63 examinations
  • State Insurance license(s)
  • Customer service focus with multi-system transaction experience
  • Proactive relationship building skills
  • Strong communication skills
  • Book of business process knowledge
  • Proactive and innovative approach
  • Sales development experience
  • Retail compliance and risk management knowledge
  • Policy adherence ability
  • High motivation with team focus
  • Mentoring and coaching experience
  • Customer needs assessment experience
  • Small business financial consultation experience
  • Financial services lending product knowledge
  • Digital banking education skills
  • Professional interaction with integrity
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
August 19, 2025

Expiration:
August 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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