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Relationship Associate

Poland, Krakow Employment contract · Job Posted June 15, 2026
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Job Description

We are looking for a Relationship Associate to join our Citi Handlowy team in Industrials Department, Citi Commercial Banking Division within the Financial Markets and Corporate Banking Sector. Main responsibilities include supporting Relationship Managers in managing the portfolio of existing customer relationships.

Job Responsibility

  • Supporting Relationship Managers in managing the portfolio of existing customer relationships
  • Building lasting relationships and effectively managing issue escalations
  • Ensuring the timely fulfillment of regulatory requirements, including the Know Your Client (KYC) process
  • Assisting clients in accessing Citi's global network, providing them with product support and local service worldwide
  • Actively participating in the onboarding process for new clients and their branches, from KYC verification to initial credit arrangements
  • Coordinating credit applications and their approval processes within Citi's global network
  • Identifying new revenue opportunities and positioning selected products in the client offering
  • Monitoring the utilization of credit lines and ensuring that credit documentation is up to date
  • Assessing risk when making business decisions, safeguarding the company's reputation and Citigroup's assets

Requirements

  • min. 2 years of experience within commercial/corporate banking
  • Higher education (Bachelor's/Master's degree) or equivalent professional experience
  • The ability to think analytically and knowledge of data analysis tools and methodologies
  • Meticulousness in making judgments and recommendations based on the analysis of information
  • Developed communication and diplomatic skills, essential for exchanging complex and confidential information
  • Must be fluent in Polish and English

What we offer

  • Employer paid Defined Contribution Pension Plan contribution of 7% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
  • Additional day off for volunteering
  • Extra days off provided to employees celebrating significant service anniversaries, with eligibility occurring every five years
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees
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