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Relationship Associate

https://www.citi.com/ Logo

Citi

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Location:
United States, New York

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

88400.00 - 132600.00 USD / Year

Job Description:

The Relationship Associate is a seasoned professional role. The role applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Responsibilities include building relationships with client networks, managing credit-related documentation, assisting in regulatory compliance (KYC), and collaborating with teams across Citi’s global network.

Job Responsibility:

  • builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
  • ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RMs)
  • helps clients to access Citi’s global network, locating local coverage and product support across the globe
  • works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
  • coordinates credit requests and approvals from Citi’s global network
  • engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
  • ensures periodic support discussions are held with clients and are correctly documented
  • maintains correct client legal and marketing hierarchies
  • partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
  • partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client annual reviews
  • assists in implementation of cash transactions for banker
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 5-8 years of relevant experience in a financial services environment
  • demonstrated expertise in Commercial Banking Products, with a proven track record of developing and delivering sound solutions to clients
  • strong experience in Pipeline and Relationship Management
  • proficiency with Salesforce
  • proven ability to collaborate effectively with diverse stakeholders to achieve common goals
  • exceptional organizational skills
  • strong problem recognition and resolution capabilities
  • ability to perform effectively under pressure, manage multiple priorities concurrently, and consistently serve as a key point of contact
  • highly effective communication skills, adaptable to various audiences, including clients, bankers, and internal product partners
  • excellent interpersonal and influencing skills
  • proactive approach to strengthening business relationships, focused on delivering a simple, secure, and seamless client experience
  • advanced proficiency in MS Office Suite (Word, Excel, PowerPoint)
  • bachelors/University degree or equivalent experience
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including vacation, sick leave and paid holidays

Additional Information:

Job Posted:
September 03, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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