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Relationship Associate

https://www.citi.com/ Logo

Citi

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Location:
United States, New York

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

88400.00 - 132600.00 USD / Year

Job Description:

The Relationship Associate supporting CCB’s Emerging Corporates Banking segment is a critical role that provides support to our Relationship Managers and enhances the client experience. The RA supports the needs of the Banker by managing the multiple touch points required to execute for CCB Clients. They are subject matter experts in navigating the internal workings of Citi’s operations including client service teams, credit admins, internal business controls and product partners.

Job Responsibility:

  • Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
  • ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RMs)
  • helps clients to access Citi’s global network, locating local coverage and product support across the globe
  • works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
  • coordinates credit requests and approvals from Citi’s global network
  • engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
  • ensures periodic support discussions are held with clients and are correctly documented
  • maintains correct client legal and marketing hierarchies
  • partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
  • assists in implementation of cash transactions for Banker
  • proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure, and seamless client experience
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 5-8 years of relevant experience in a financial services environment
  • demonstrated expertise in Cash Management and Treasury products with a proven track record of developing and delivering sound solutions to clients
  • strong experience in Pipeline and Relationship Management
  • proficiency with Salesforce and CRM (Deal Entry System)
  • proven ability to collaborate effectively with diverse stakeholders to achieve common goals
  • exceptional organizational skills
  • strong problem recognition and resolution capabilities
  • ability to perform effectively under pressure, manage multiple priorities concurrently, and consistently serve as a key point of contact
  • highly effective communication skills, adaptable to various audiences, including clients, bankers, and internal product partners
  • excellent interpersonal and influencing skills
  • proactive approach to strengthening business relationships, focused on delivering a simple, secure, and seamless client experience
  • advanced proficiency in MS Office Suite (Word, Excel, PowerPoint)
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
August 23, 2025

Expiration:
August 29, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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