Relationship Associate Job at Citi (Milano)

Relationship Associate

Citi

Location:
Italy , Milano

Category:
Banking

Contract Type:
Not provided

Salary:

56700.00 - 89700.00 EUR / Year

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Job Description:

Citi Commercial Bank (CCB) offers its clients the global banking network, thought leadership and global product capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market (sales up to USD 3 bn.) and high growth companies with an international footprint. We provide banking and financial solutions to our clients across 5 key growth industries: Business & Professional Services, Industrials, Digital-Technology & Communications, Consumer and Healthcare.

Job Responsibility:

Partner with Relationship Managers and product partners to drive execution of new client and subsidiary onboardings, ensuring KYC and initial credit set-ups are accurately completed
Engage key contacts within the client organisation to resolve onboarding and operational issues while maintaining a high level of client confidence and satisfaction
Oversee and manage the precise execution of onboarding and account-opening processes for new clients and new products across existing clients
Ensure timely and accurate execution of KYC, AML, and regulatory requirements in coordination with Compliance and Risk teams
Facilitate clients access Citi’s global network by coordinating and executing strategies with regional teams and product experts to deliver international banking needs for clients
Execute timely, high-quality responses to client inquiries, resolve operational issues in coordination with internal teams to maintain control
Oversee day-to-day transactional needs for a portfolio of clients, ensuring controlled delivery of credit, treasury, and trade finance solutions
Act as a key liaison in coordinating resolution of critical operational issues in partnership with Operations, Legal, Compliance and other control functions to ensure effective risk mitigation
Rigorously maintain and leverage accurate and up-to-date client records across all relevant systems, including CCB’s RM applications and credit related systems, to ensure date integrity for execution and control in compliance with Citi’s policies and regulatory requirements
Execute in cash transaction implementation and coordination of account functions in support of bankers
Partner with Citi’s product teams to identify cross-sell opportunities and align client needs with global solutions for effective execution
Partner effectively with CCB team members, including Analysts, Associates and Cash Business Development, to ensure the precise execution of client commitments and strategic objectives
Assess and manage risk appropriately when business decisions are made, safeguarding Citi’s reputation by driving compliance with applicable laws, applying sound ethical judgment
Actively contribute to internal projects related to process improvement, operational execution, onboarding experience, regulatory updates, or platform enhancements

Requirements:

Commercial / Corporate banking experience
Strong interpersonal and stakeholder coordination skills with a client-focused mindset
capable of working independently and collaboratively
Basic knowledge of trade, lending, FX and other cash products
Organizational skills are a must
Ability to multi-task and prioritize
Relationship skills and ability to maintain an effective network across the organization
Proficient in Microsoft Office (Word, Excel and PowerPoint)
ability to learn and to adapt to new systems quickly
Fluency in English and Italian required (written and spoken)
Bachelors/University degree or equivalent experience

Additional Information:

Job Posted:
March 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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