Relations Coordinator Job at Bassett Engineering, Inc (Montoursville)

Job Description

The Relations Coordinator supports both the internal culture and external reputation of the organization through effective communication, marketing, and people-focused initiatives. This role combines brand promotion, and operational support to strengthen employee engagement, enhance community and vendor relationships, and ensure consistent representation of the company’s mission and values. The Relations Coordinator reports directly to the Operations Manager and serves as a backup for the Operations Manager and the Administrative Assistant in their absence.

Job Responsibility

Develop, schedule, and maintain internal and external marketing communications, including social media, newsletters, website and digital content
Collaborate on campaigns that enhance community outreach, brand awareness, and client engagement
Assist with maintaining brand consistency across all platforms, events, and promotional materials
Represent the company in community or business events, ensuring a professional and mission-aligned image
Greet clients, vendors, and visitors in a professional and courteous manner
Handle incoming calls, route messages, and assist with general inquiries
Assist with marketing approval and review for portions within project kickoffs and closeouts
Research project opportunities to obtain potential projects directly and through systems such as PennDOT and maintain records and tracking for business development
With the assistance of the Administrative Assistant, prepare final documents by proofreading and formatting for spelling, grammar, and compliance with company standards for clients regarding contracts, grant and permit applications, proposals, reports, and shop drawings (electronic and hard copy) with final approval from leadership
Build collaborative partnerships with contractors and subcontractors through networking
Support the Operations Manager and consultant(s) with recruitment, onboarding, and offboarding processes, ensuring a positive employee experience
Support consultant(s), leadership and Operations Manager with communicating, coordinating reviewing company policies, procedures, and documentation (401K, Benefits, PTO, etc.) to promote accountability and consistency
Promote and support consultant(s) with employee engagement initiatives, recognition programs, and internal communication efforts that strengthen workplace culture
Serve as a trusted point of contact for benefits and general HR inquiries, escalating matters as appropriate to leadership and consultant(s)
Maintain personnel records and support consultant(s) with HR compliance, documentation, and employee relations activities (i.e. coaching and development, health, and training(s)
Distribution, organization and tracking of office memos and policy incidents and updates regularly
Distribution, organization and tracking of employee certifications, event registrations, licenses, renewals and updates regularly
Assist with scanning, filing, and maintaining both electronic and paper record systems
Support daily office operations to ensure an organized, efficient work environment
Collaborate cross-departmentally to ensure timely document flow and task completion
Participate in company meetings and assist with internal communications or logistics
Provide backup coverage for Operations Manager and Administrative Assistant duties when needed
Other duties as assigned

Requirements

3-5 years of experience in marketing, and administrative coordination roles (small-business experience a plus)
Excellent analytical and organizational skills
Excellent written and verbal communication and interpersonal skills
Strong accuracy, attention to detail, data tracking, document creation and formatting, and organizational skills
Proficiency with Adobe Acrobat, Microsoft Office, social media platforms, word press, and basic graphic design or content tools (Canva, Constant Contact, SharePoint, etc.)
Ability to manage multiple deadlines, priorities and tasks in a fast-paced environment
Capable of working independently and collaboratively with cross-functional teams

Nice to have

Associate’s or Bachelor’s degree in Business Administration, Communications, Marketing, or related field
One (1) or more years of administrative experience
engineering, architecture, or construction industry experience preferred

What we offer

401K
Benefits
PTO

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Relations Coordinator

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