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The Reimbursement Specialist (Skilled Reimbursement/Hospice) will be responsible for billing and revenue cycle management thorough insurance benefit investigation of new referrals, assignment of collections with a variety of payers, authorization requests, and claim submissions.
Job Responsibility:
Accurately interprets patient insurance, prescription and other health-related documentation
Conducts medical insurance verifications and investigations for commercial and government payors
Communicates with insurance companies, patients, providers and prescribers to coordinate reimbursement and access solution
Reviews unpaid accounts to determine status and taking appropriate action to ensure payment
Reviews all claims for compliance and completeness for claims submissions
Researches available alternative funding options to reduce patient’s financial burden
Handles high call volumes
Communicates with internal and external departments to facilitate coordination of care
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures and standards
Performs other duties as assigned
Requirements:
High school diploma or equivalent is required
Undergraduate degree is preferred
Hospice Room & Board collections preferred, but general Hospice Collections experience acceptable
Experience in Medical Billing, Accounts Receivables, and/or Collections within a healthcare or insurance environment is preferred
Possess quick and accurate Alpha/numeric data entry skills
Computer proficiency – MS Office and Web-enabled applications strongly preferred
Customer service skills required
Understanding of the requirements of Medicaid, Medicare and Insurance billing is preferred
Maintains positive internal and external customer service relationships
Maintains open lines of communication
Plans and organizes work effectively and ensures its completion
Meets all productivity requirements
Demonstrates team behavior and promotes a team-oriented environment
Actively participates in Continuous Quality Improvement
Represents the organization professionally at all times
Self-starter with exceptional organizational and follow-up skills
Excellent verbal and written communication skills
Ability to work independently and in a team environment