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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Responsibility:
Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
Coordinate cases with insurance companies, physician’ offices and healthcare professionals in order to maximize reimbursement solutions
Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs
Implement Financial Means Test as required in an effort to maximize patient’s prescription drug coverage
Coordinate pharmacy processes required once funding has been obtained
Acquire in depth knowledge of public / private and federal funding mechanisms
Report all Adverse Events to the assigned units/departments
Be assigned other duties and tasks as required from time to time
Requirements:
Post-secondary education or equivalent in a related discipline
Minimum of 2 years experience in customer service, in an office setting
Strong proficiency in Microsoft applications (Outlook, Word, Excel)
Professional / courteous / efficient telephone manner
Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines
Candidate must have strong communication and interpersonal skills
Ability to work independently and in a team environment
Attention to detail
Experience in the healthcare, pharmaceutical or insurance industry is an asset
Bilingualism, French/English is an asset
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills
attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills
ability to resolve issues effectively and efficiently
Excellent presentation skills
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Nice to have:
Experience in the healthcare, pharmaceutical or insurance industry
Bilingualism, French/English
What we offer:
Medical, dental, and vision care
Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
Support for working families (backup dependent care, adoption assistance, infertility coverage, family building support)
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Opportunities to participate in mentorship programs, employee resource groups, volunteer activities