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Rehoming and Welfare Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Bridgend

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Contract Type:
Not provided

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Salary:

13142.86 GBP / Year

Job Description:

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our team is made up of Centre Manager, Deputy Centre Manager, Receptionists, Rehoming and Welfare Assistants and a Volunteer Team Leader

Job Responsibility:

  • Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
  • Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
  • Present a professional and friendly image to customers and visitors
  • Support on reception, provide high levels of customer service and complete accurate documentation in regards to re-homing
  • As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
  • Work with volunteers to coach and guide them on cat care duties
  • Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

Requirements:

  • A full, manual driving license is essential as some driving of centre vans is required
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience of dealing with members of the public
  • Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • A positive attitude and good at working as part of a team
  • An understanding of health and safety and comfortable with manual handling tasks
What we offer:
  • range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 29, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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