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Primarily responsible for providing Targeted Case Management and Psychiatric Rehabilitation services across Strong Minds. This hybrid model of care is intended to support the wellness and recovery goals of individuals with complex and/or chronic behavioral health issues and needs by implementing targeted interventions designed to provide timely, high-quality, and efficient care. The CCBHC TR will provide case management services to support patients around goals aimed at providing self-sufficiency. Additionally, the RT performs psychosocial rehabilitation services designed to assist the individual to overcome mental health and substance abuse barriers. The intent of this role is to assist the individual to restore the individual’s functional level to the fullest possible. The primary focus of these services with the individuals includes assistance with vocational and educational goals.
Job Responsibility:
Conducts assessment of identified patients for psychiatric rehabilitation and care management services
Designs appropriate treatment plan goals according to patients’ psychiatric rehabilitation needs
Completes and maintains professional documentation
Conducts evidence informed treatment with patients
Assesses successful completion of goals and plans termination of psychiatric rehab services and care management services accordingly
Provide case management needs as indicated to ensure access to healthcare and meeting immediate needs or patients
Coordinates outreach and engagement activities focused on finding, connecting and retaining patients in appropriate community services
Completes all Health Home Care management referrals, community agency referrals, and self-referrals for CCBHC patients who are not yet connected to Health Home Care Management services
Maximize community integration and normalization
Mobilizes family and natural support networks when necessary
Provides milieu management in reception areas, supporting patients to engage with mental health care, connection patients to Health Home Care Management services and other support services
Available to assist clinicians as needed, to support case management needs
Liaison responsibilities: collaborates with referral sources and other professionals within the CCBHC throughout patient care activities
Establishes and regularly maintains cooperative working relationships with community and health care agencies and professional and administrative staff of the Medical Center and University
Works as part of the CCBHC outreach team (Peer specialists, Rehabilitation Therapists)
Maintains professional standard by reading, attending seminars, workshops and conferences
Attends weekly supervision/clinical meetings
Participates in departmental and programmatic diversity presentations
Available to triage case management needs for CCBHC program recipients on an urgent basis, including walk-ins
Committed to understanding and meeting the unique needs of external and internal customers
Contributes to the vision and mission of the CCBHC
Maintains a thorough knowledge of related policies and procedures
Coordinates with support staff regarding patient scheduling, fees, and insurance issues
Promote hope and recovery by using strengths based, culturally appropriate, and person-centered practices
Requirements:
Bachelor’s degree with major course work in a related health/human services/occupational field or combination of education and experience
2-3 years of relevant experience working with the mentally ill
or an equivalent combination of education and experience
must possess and maintain a valid New York state License, have a satisfactory driving record
Nice to have:
A Master’s degree in the mental health or addictions field
Experience working with adults and/or adolescents with severe mental illness with or without co-occurring substance use disorders