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As a Regulatory Operations Lead, you will bring specialized experience in regulatory operations, expertise in team management and the ability to advise and guide cross-functional teams across geographies based on trends and observations to continuously evolve our long term strategy. You will lead with influence, build structure through ambiguity, and deliver innovation that enables scalable, elegant solutions. You will be responsible for driving the delivery of centrally run strategic programs, while also defining and executing localized strategies that play a key role in accelerating Airbnb's growth and retention efforts.
Job Responsibility:
Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership
Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence
Manage a high performing team of individuals responsible for strategy and regulatory operations
Translate emerging regulatory trends into actionable business strategies for senior leadership
Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions
Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies
Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks
Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation
Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals
Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership
Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation
Requirements:
10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields
Strong team management skills and the ability to coach and mentor direct reports
Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment
Experience building scalable technical solutions and processes to mitigate regulatory risks
Experience designing and operationalizing regulatory workflows
Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences
Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes
Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives