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Lime is hiring an Operations Associate, Compliance to join our Operations team and strengthen compliance, efficiency, and data-driven decision-making. In this role, you’ll analyse complex datasets to identify risks and opportunities, and lead optimisation initiatives that improve utilisation, reduce costs, and enhance service quality. You’ll build a strong understanding of regulatory requirements and operational standards, help mitigate key business risks, and ensure our processes meet legal and safety obligations. You’ll also build trusted relationships with regulators and council officials and serve as the link between local Government Relations and Operations—communicating market needs, prioritising operational requests, and partnering cross-functionally on initiatives such as expanding bikes within the region.
Job Responsibility:
Build strong external relationships with regulators/council officials to support collaboration, trust and transparency in compliance activities
Serve as the bridge between the local Government Relations team and the operations team, translating market needs, into operational priorities and work cross-functionally to operationalize projects (e.g. regional bike expansion)
Continuously raise the bar for operational excellence by defining performance benchmarks, measuring progress, and implementing data-backed improvements across teams and workflows
Develop and maintain a comprehensive understanding of compliance requirements, regulatory obligations, and operational standards to ensure the business operates within all necessary guidelines
Identify, map, and monitor key business risks, implementing data-driven controls and proactive mitigation strategies to reduce exposure and safeguard operations
Analyse rider behaviors, usage patterns, and market dynamics to inform placement strategies, pricing models, and growth opportunities
Partner with Ops, Legal, Product, and Gov to embed compliance and risk controls into core processes and decision-making
Serve as a strategic partner to leadership by presenting clear, data-driven narratives that guide investment decisions, operational priorities, and long-term planning
Requirements:
1-3 years of professional work experience
ideally 1+ year of experience within an Operations position with a strong understanding of warehouse compliance
Experience leading teams or groups preferred
Excellent problem solving skills
Data driven in everything that you do (SQL and G-sheets)
Work well under pressure
Can-do attitude, no task is below you
Excellent communication skills
Demonstrated ownership and accountability to deliver precise and meaningful impact
An organized individual who can work independently with tight deadlines in a multicultural environment