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Join us as a Regulatory Engagement Senior Manager at Barclays where you'll be primarily responsible for supporting Barclays UK within the Regulatory Hub by managing regulatory information requests, coordinating responses, and ensuring adherence to information policies. In this role, you will contribute to consultations and discussion papers, helping shape how BUK’s position is articulated to regulators. You’ll represent BUK across regulatory engagements, working on complex, cross‑functional projects to ensure the organisation is accurately and effectively positioned in all regulatory interactions.
Job Responsibility:
Manage and develop existing and new products and/or services
and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls
Development of customer level strategies & solutions that are tailored to customers’ needs
Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys
Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities
Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product
Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch
Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively
Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals
Requirements:
Excellent written communication, able to distil complex and technical content into clear, concise messages
Regulatory expertise, including experience working with regulators or deliver in regulatory projects
Demonstrated ability to influence effectively to secure the best outcomes for Barclays
Knowledge of Retail products, Economic Crime, Business Banking, COO and Customer & Digital
Nice to have:
Proven ability to lead fast‑paced, high‑profile change end‑to‑end with an active, collaborative approach
Previous experience of working across matrix teams and delivering well‑pitched briefings up to SMR level, anticipating regulatory challenge
Advanced critical‑thinking skills, consistently producing the right regulatory response on complex issues while connecting insights holistically for key stakeholders