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As a Regulatory Advisor, you will support the Product Compliance team – part of the Buying Division. You will assess the suitability and compliance of DG products proposed by our Buyers to ensure any approved products meet the relevant DG criteria for buying and shipping.
Job Responsibility:
Support the management and approval/rejection of products
ensuring relevant products have been correctly assessed and coded in line with internal DG policies & procedures and/or the relevant legislation
Consolidate and correctly store documents e.g. Safety Data Sheets, or Cosmetic FITPCs
ensuring full traceability and highlighting missing or conflicting data, non-conformances and/or errors e.g. where DG data is not required and can be safely shipped, or e.g. where gift sets or bundles may raise concerns
Manage and resolve queries
liaising closely with internal stakeholders e.g. Buyers, Merchandising, Online Copy, Digital Trading, Product Lifecycle, Retail Ops, Supply Chain and external contacts e.g. brands/suppliers, Distribution Centre (DHL)
Retrospectively monitor/audit hazardous flags in the relevant systems, trackers and Online platform e.g. UN Codes/UDAs in RMS/Retek, the Off List Checker, Set Up Utility report or online copy, to ensure accurate transition of data/information to the website and Distribution Centre/Carrier (Red Prairie), in line with key launch dates
Ensure issues identified are actioned and closed off in a timely manner
investigating complaints or concerns according to procedure and escalating when appropriate
Support the research, development and creation of specific Standard Operational Procedures (SOPS) to support the delivery of compliant cross-divisional ways of working
Audit the compliance of our online Concession partner products managed by the Product Lifecyle team
Proactively review/audit online copy and highlight missing customer-facing flags e.g. non-returnable warning statements to ensure reverse carriage compliance
Deliver Dangerous Goods General Awareness and CBTA training to relevant team members across a variety of departments
Conduct audits of relevant Back of House areas (across all stores) to ensure storage compliance
Work collaboratively e.g. with the Product Management team to support the ongoing improvement of DG compliance across the business from end to end
Requirements:
Analytical and results driven, able to use data to measure performance and identify areas of improvement
Organised, can multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail
A problem solver, can apply different ways of thinking in different situations
A great communicator, both verbal and written, can correspond with different people, across various teams, at different levels in the business
Able to Influence and build positive relationships by actively engaging with your key stakeholders
Proactive and responsive to business needs, comfortable with responsibility and ownership of tasks, able to work autonomously to deliver great results
Systems literate, proficient in excel, and other Microsoft Office software systems, with high levels of accuracy
Qualified or working towards DGSA Qualification or equivalent (e.g. IATA), or ready to
An advocate for diversity and inclusion in what you say and in what you do
A trusted and respected colleague – focused on delivering our three core values with authenticity and integrity