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Napier City Council is looking for a confident and organised Regulatory Administrator to join our Regulatory Delivery team. In this role, you’ll provide essential administrative support across a wide range of council regulatory services, including LIMs, environmental health, liquor licensing, resource consents, parking, and compliance. You’ll keep records accurate, manage information requests, assist with compliance activities, and help refine systems so our processes remain efficient and aligned with council policies and legislation. This position suits someone who enjoys working with others, has a knack for solving problems, and takes pride in delivering reliable support to both colleagues and the community. You’ll collaborate with internal teams and external partners, contribute to continuous improvement, and play a valuable part in achieving the council’s broader goals.
Job Responsibility
Provide essential administrative support across a wide range of council regulatory services, including LIMs, environmental health, liquor licensing, resource consents, parking, and compliance
Keep records accurate, manage information requests, assist with compliance activities, and help refine systems so our processes remain efficient and aligned with council policies and legislation
Coordinate information requests, complaints, and compliance processes
Improve processes and systems to enhance efficiency and customer experience
Engage with the public to educate and promote compliance with regulatory requirements
Requirements
NCEA Level 3 or equivalent qualification
Minimum 3 years' experience in an administrative role, ideally in a regulatory environment
Strong attention to detail and commitment to delivering accurate, high-quality work
Excellent customer service skills and clear communication across all levels
Positive, flexible, and collaborative approach
able to take ownership and work independently
Motivated, adaptable, and committed to continuous learning and process improvement
What we offer
5 weeks annual leave after 2 years service
Discounted Health Insurance Work Scheme + Eye Test Subsidy
Retailer Discounts + Study assistance
Employee Assistance Program (OCP)
Quarterly values awards + Birthday vouchers + Social club