Registry Coordinator Jobs

GUS Germany GmbH

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We are looking for a new colleague to join our Team in Berlin/Potsdam on a full-time 40 hour a week contract starting as soon as possible.

Ensuring correct enrolment of students in the Virtual Learning Environment
Monitoring and managing the Virtual Learning Environment
Managing other online resources, such as online libraries and external databases
Delivering tutorials for students with regards to university regulations, resources, scheduling, assessment and marking
Tracking students´ academic progress (marking, progression, confirmation of successful study completion)
Liaising with the Development Team to ensure that students´ records are reflected correctly in the student database
Reporting to the Examination Board on students´ academic progress
Processing extenuation and appeal requests from students, as well as processing cases of alleged academic misconduct
Delivering Examination Board decisions to students
Circulating surveys among students for quality evaluation
Issuing student letters pertaining to their academic progress
Providing face-to-face assistance to students on campus and virtually on the online Registry office hours
Overseeing assessment and reassessment processes
Answering mailboxes with inquiries from students, lecturers, and Gisma staff across other academic and administrative departments
Assisting lecturers with assessment setup and course content in the Virtual Learning Environment

Experience in education administration, learning management systems, and higher education operations is an asset
Experience in managing records, databases, or client information systems is desirable
Excellent command of English
additional languages are an asset
Exceptional accuracy in processing data, tracking progress, and managing documentation
Commitment to delivering high-quality service in both face-to-face and virtual environments, supporting individuals with empathy and professionalism
Excellent written and verbal communication skills for interacting effectively with students, colleagues, and cross-functional teams. Able to deliver clear guidance and support on administrative and procedural matters
Effective team player who can liaise across departments to ensure alignment between academic, administrative, and technical processes
Advanced proficiency in MS Office Suite, particularly Excel, is an asset

What we offer:

Employment Type:

Fulltime

Work Type:

On-site work

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