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Registry Coordinator

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GUS Germany GmbH

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Location:
Germany , Potsdam

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Category:
Education

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a new colleague to join our Team in Berlin/Potsdam on a full-time 40 hour a week contract starting as soon as possible.

Job Responsibility:

  • Ensuring correct enrolment of students in the Virtual Learning Environment
  • Monitoring and managing the Virtual Learning Environment
  • Managing other online resources, such as online libraries and external databases
  • Delivering tutorials for students with regards to university regulations, resources, scheduling, assessment and marking
  • Tracking students´ academic progress (marking, progression, confirmation of successful study completion)
  • Liaising with the Development Team to ensure that students´ records are reflected correctly in the student database
  • Reporting to the Examination Board on students´ academic progress
  • Processing extenuation and appeal requests from students, as well as processing cases of alleged academic misconduct
  • Delivering Examination Board decisions to students
  • Circulating surveys among students for quality evaluation
  • Issuing student letters pertaining to their academic progress
  • Providing face-to-face assistance to students on campus and virtually on the online Registry office hours
  • Overseeing assessment and reassessment processes
  • Answering mailboxes with inquiries from students, lecturers, and Gisma staff across other academic and administrative departments
  • Assisting lecturers with assessment setup and course content in the Virtual Learning Environment

Requirements:

  • Experience in education administration, learning management systems, and higher education operations is an asset
  • Experience in managing records, databases, or client information systems is desirable
  • Excellent command of English
  • additional languages are an asset
  • Exceptional accuracy in processing data, tracking progress, and managing documentation
  • Commitment to delivering high-quality service in both face-to-face and virtual environments, supporting individuals with empathy and professionalism
  • Excellent written and verbal communication skills for interacting effectively with students, colleagues, and cross-functional teams. Able to deliver clear guidance and support on administrative and procedural matters
  • Effective team player who can liaise across departments to ensure alignment between academic, administrative, and technical processes
  • Advanced proficiency in MS Office Suite, particularly Excel, is an asset
What we offer:
  • Opportunity to work with a great team in a dynamic and international culture
  • A workplace in our modern, centrally located campuses in Potsdam and Berlin
  • Numerous campus events from the fields of art, culture, business, and science
  • Opportunity to develop and implement new ideas and concepts
  • Personal and professional development

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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