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Brook-St Hiredonline Logo Brook-St Hiredonline · Customer Service

Registration support

United Kingdom, Cardiff 13.00 GBP / Hour · Job Posted February 13, 2026
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Job Description

Our public sector client are looking for an organised and detail-oriented individual to join their Registration Team. You'll play a key role in supporting the registration and renewal processes for workers across the care sector, ensuring data accuracy and providing excellent customer service.

Job Responsibility

  • Process application forms accurately and efficiently
  • Clean and update data across systems to ensure accuracy and consistency
  • Provide high-quality customer service through email and other communication channels
  • Support tasks related to registration, renewals, payment processing, and changes of details
  • Maintain strong attention to detail while managing administrative and customer service duties

Requirements

  • Previous experience in a customer service or administrative role
  • Confidence in data management and system accuracy
  • Strong communication skills for handling customer enquiries
  • Fluent Welsh language skills (verbal and written) preferred
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