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Our public sector client are looking for an organised and detail-oriented individual to join their Registration Team. You'll play a key role in supporting the registration and renewal processes for workers across the care sector, ensuring data accuracy and providing excellent customer service.
Job Responsibility:
Process application forms accurately and efficiently
Clean and update data across systems to ensure accuracy and consistency
Provide high-quality customer service through email and other communication channels
Support tasks related to registration, renewals, payment processing, and changes of details
Maintain strong attention to detail while managing administrative and customer service duties
Requirements:
Previous experience in a customer service or administrative role
Confidence in data management and system accuracy
Strong communication skills for handling customer enquiries
Fluent Welsh language skills (verbal and written) preferred