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Registration Specialist

United States, New York · Job Posted April 27, 2026
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Job Responsibility

  • Respond to registration-related questions from customers by phone and email with professionalism and care
  • Assist with a wide range of general customer inquiries and provide clear, helpful information
  • Enter and update registration details accurately in internal records and tracking systems
  • Handle inbound and outbound communications to confirm information, resolve issues, and support service needs
  • Use Microsoft Office tools, including Word and Excel, to document activity and maintain organized files
  • Support order or registration processing tasks while ensuring information is complete and accurate
  • Coordinate scheduling or appointment-related activities as needed to support customer service operations

Requirements

  • Fluency in Mandarin and English
  • Strong verbal and written communication skills with a friendly and detail-focused approach
  • Data entry experience with close attention to detail and consistency
  • Comfortable handling both phone and email correspondence in a service-oriented environment
  • Strong organizational skills and the ability to prioritize multiple tasks effectively

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan for contract/temporary professionals

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