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Registration & Eligibility Specialist

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UNM Hospitals

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Location:
United States , Albuquerque

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Category:
-

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Contract Type:
Not provided

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Salary:

16.59 - 22.95 USD / Hour

Job Description:

Perform pre-registration and registration functions for area assigned; verify insurance coverage eligibility and benefits; obtain authorization for admission; verify required referrals and/or prior authorization are in place; interview patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs. Advise, inform and assist patients before and after their admission. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.

Job Responsibility:

  • Perform pre-registration and registration functions for area assigned
  • verify insurance coverage eligibility and benefits
  • obtain authorization for admission
  • verify required referrals and/or prior authorization are in place
  • interview patients for outdated or missing demographics
  • professional and efficient phone call handling via telephone ACD system in a call center setting
  • perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care
  • screen patients for coverage and assist them in navigating their financial options
  • advise, inform and assist patients before and after their admission
  • ensure adherence to Hospitals and departmental policies and procedures

Requirements:

  • High School or GED Equivalent
  • 2 years directly related experience

Nice to have:

Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

What we offer:

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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