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Perform pre-registration and registration functions for area assigned; verify insurance coverage eligibility and benefits; obtain authorization for admission; verify required referrals and/or prior authorization are in place; interview patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs. Advise, inform and assist patients before and after their admission. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Job Responsibility:
Perform pre-registration and registration functions for area assigned
verify insurance coverage eligibility and benefits
obtain authorization for admission
verify required referrals and/or prior authorization are in place
interview patients for outdated or missing demographics
professional and efficient phone call handling via telephone ACD system in a call center setting
perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care
screen patients for coverage and assist them in navigating their financial options
advise, inform and assist patients before and after their admission
ensure adherence to Hospitals and departmental policies and procedures
Requirements:
High School or GED Equivalent
2 years directly related experience
Nice to have:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
What we offer:
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials