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Amentum is hiring a Registrar to support our DOE NTC program in Albuquerque, New Mexico. In this role, you will be primarily responsible for managing class attendees, pre-requisites, assisting course instructors with preparation of class and answering incoming calls.
Job Responsibility:
Provide registration customer service to DOE personnel and DOE contractors following established procedures and desk-top guides
Manage training records for NTC classes and correspondence courses following desk-top procedures
Process and manage all requests for correspondence courses efficiently
Provide accurate status updates to POCs and students
Send email notification to POCs confirming student’s attendance with status dues dates
Enter student feedback data Instructor Led courses in specialized database
Process registration enrollment and cancellation, by following desk-top procedures
Manage class attendees and pre-requisites
Work as a team player to meet Task deadlines
Follow Q&A and desk-top procedures for identifying and annotating duplicate student records, accurately update student contact information and training history
Prepare instructor folder and certificates for class
Applies and follows basic safety and security concepts and policies
Requirements:
Highschool diploma or GED equivalent and 3 years of experience in administrative support
Must be able to obtain a DOE BAO clearance or currently possess a DOE BAO clearance and must maintain the BAO clearance for the duration of the contract. Note: US Citizenship is required to obtain a DOE BAO clearance
Time management: the ability to organize and manage multiple priorities, follow procedures and meet deadlines
Strong customer service experience
Excellent interpersonal and communication skills
Strong team player
Attention for detail
Basic computer proficiency, Microsoft Word, Outlook, Internet Explorer