Registrar

The purpose of this position is to ensure that the Office of the Registrar promotes access to campus services and maintains timely and accurate records of the progress and accomplishments of students and alumni. In its role as custodian of records, the Registrar guards the integrity and security of those documents as well as the students' legitimate rights to access information from them. The Office of the Registrar supports the educational and administrative responsibilities of academic faculty and professional services staff by gathering and disseminating data efficiently and expediently and by designing and implementing administrative procedures that will ensure the consistent, equitable application of institutional policies and regulations. In all areas, the Office of the Registrar strives to investigate and utilise advanced technologies to accomplish its goals

• A earned PhD OR Master’s degree in education, administration, or a related field from a recognised University
• Significant years of experience in higher education administration, particularly in areas related to student records, registration, academic advising, data management, banner experience
• Prior experience of working in academic administration at a senior level
• Proven leadership in a range of demanding and influential roles
• Proven experience in leading successful organisational change
• Extensive experience of working within a regulatory framework
• Excellent communication and interpersonal skills, with the proven ability to build productive relationships with senior management and external stakeholders
• A commitment to the University’s mission and a sound understanding of the operation of the university
• Experience of managing the development of business systems or service improvements, scoping major IT systems
• Excellent understanding of the full range of student administration and related services including registry functions, academic records, student admissions and outreach, funding, student data and analysis, examinations and degree conferrals, careers/internships, counselling, student health and welfare, sport, and the student IT experience

• Extensive knowledge and experience of the higher education sector in Fiji and a wide-ranging network of contacts within the sector
• Strategist with the ability to see the big picture clearly, with sound insights, instincts, creativity, flair, and the ability to exploit these qualities in others
• Able to champion and oversee the Office of the Registrar’s contribution to the University’s strategy and to lead the Division’s strategies and plans
• Able to maintain an overview of wider strategies and developments that impact upon own area
• Able to make judgements on significant new problems where precedent may not apply
• Able to develop innovative solutions and practical implementations for strategic and operational change
• Inspirational leadership qualities together with evidence of managing successfully and delegating through a non-direct report structure
• Considerable personal presence is required to achieve visibility through a disparate internal and external audience
• Able to implement successful change management initiatives and formulate strategic plans that reflect and support the priority needs of the University
• Able to recognise and deal with obstacles and difficulties
• Confident communicator able to explain and discuss education and student experience activities within the University
• Ability to write clearly and concisely and present information to disseminate management information on a regular and timely basis
• Flexibility to work unusual hours on occasions
• Have good Knowledge of current technologies in student management database, and standard Microsoft Office applications
• Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner and work independently while contributing to the team environment
• Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
• Ability to analyze problems, identify solutions and takes appropriate actions to resolve problems using independent judgment and decision-making processes is required
• Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public
• Ability to relate effectively and sensitively to students and staff from a variety of backgrounds and cultures