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The Registrar is responsible for the business aspect of the department as well as the patient focused care delivery within the department. Activities include: registration, insurance verification and notification, updating of financial and demographic information, reception and other duties as assigned.
Job Responsibility:
Greet and direct patients, visitors, and staff
Answers telephones promptly and courteously
Collects and distributes patient referral information received from affiliated physicians
Escorts visitors and patients to appropriate areas
Distributes departmental reading material
Registers patients by updating or entering patient demographic, financial information and emergency contact data into the computer system
Verifies demographic information and insurance coverage
According to policy and established procedure generates patients chart and attaches pertinent information
According to policy and established procedure reviews discharged patient charts for diagnosis, physician signature, dictation code, menu and appropriate forms for completion
According to established policy and procedure processes specimens for laboratory(ies)
File charts and retrieve old records
Retrieves completed charts, addressograph plate and all supporting documents from patient treatment area
Enters data into required computerized system
Maintains patient recall file
According to policy and established procedures insured that all papers, forms, etc. are stamped appropriately
Logs patients on/in to the appropriate registration sheets/logs
Obtains signatures for consent
Makes clinic appointments
Other duties as assigned
Shared Duties and Responsibilities Across Department: Greet visitors and answer telephones promptly and courteously
Answer Call System and refer to appropriate staff
Maintain a safe, clean and functional environment
Transport patients on stretchers or wheelchairs, as required
Assists in interpreting, as required by current protocols
Requirements:
High school graduate or GED
6 - 9 months of health care experience in order to become familiar with institutional policies and procedures preferred
Certified Application Counselor designation as authorized by NYS DOH if primary duties are related to financial assistance program (preferred)