CrawlJobs Logo

Registered Veterinary Nurse – Reception & Client Experience

animaltrust.org.uk Logo

Animal Trust

Location Icon

Location:
United Kingdom , Failsworth

Category Icon
Category:
Nursing

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

29725.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Are you a Registered Veterinary Nurse looking to take your career in a new direction—one that uses your clinical expertise in a non-clinical, client-facing role? If you thrive in fast-paced environments, enjoy problem-solving, and have a passion for delivering exceptional client care, this could be the perfect next step for you. We’re looking for a Reception Veterinary Nurse to join our team at Failsworth Clinic, playing a key role in ensuring clients and their pets receive a smooth, positive, and efficient experience from the moment they walk through our doors. In this essential position, you’ll act as the vital link between our customer service functions and our clinical teams—supporting triage, coordinating diaries, and helping to maintain safe and effective pharmacy processes. This role is ideal for an RVN with 2+ years’ experience who is looking to step away from clinical duties while still making a meaningful impact on patient care and client support.

Job Responsibility:

  • Triage Support
  • Diary Coordination
  • Client Communication
  • Call Handling
  • Pharmacy Support
  • Administrative Support
  • Client Concerns Management
  • Line Management
  • Reception duties

Requirements:

  • RVN qualified with a minimum of two years' experience
  • Confident communicator with excellent organisational skills
  • A calm, compassionate problem-solver
  • Someone who enjoys working closely with clients and supporting clinical teams
  • Passionate about delivering outstanding client experiences
What we offer:
  • 6 weeks holiday, including bank holidays
  • CPD funded
  • 52 Weeks sickness benefit and free Employee assistance program
  • Enhanced maternity and paternity package
  • Contributory pension scheme
  • RCVS and VDS fees paid
  • Access to counselling support including mental health, financial and life counselling after 12 months of service
  • Store discounts through Vivup
  • Staff discount
  • E-Car Scheme
  • Cycle to work scheme
  • Refer-a-Friend bonus

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Animal Trust - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Registered Veterinary Nurse – Reception & Client Experience

Registered Veterinary Nurse – Reception & Client Experience

We are looking for an RVN to join our new Warrington Hospital due to open Summer...
Location
Location
United Kingdom , Warrington
Salary
Salary:
29725.00 GBP / Year
animaltrust.org.uk Logo
Animal Trust
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • RVN qualified with a minimum of two years’ experience
  • Confident communicator with excellent organisational skills
  • A calm, compassionate problem-solver
  • Someone who enjoys working closely with clients and supporting clinical teams
  • Passionate about delivering outstanding client experiences
Job Responsibility
Job Responsibility
  • Triage Support: Use your clinical knowledge to assess, prioritise, and direct patients appropriately
  • Diary Coordination: Optimise appointment booking across multiple workstreams
  • Client Communication: Manage incoming chat queries, offering accurate, timely guidance
  • Call Handling: Provide friendly, professional, and confident support to owners contacting the clinic by phone
  • Pharmacy Support: Assist with repeat prescription requests and medication dispensing
  • Maintain excellent stock control and take ownership of the pharmacy area
  • Administrative Support: Complete a range of non-clinical tasks related to patient journeys, including insurance queries, case follow-ups, and supporting debt management
  • Client Concerns Management: Address day-to-day client queries or issues
  • Line Management: Line management and leadership support of the client services team
  • Reception duties: Working on reception managing clients face-face as well as via digital and telephone communication channels
What we offer
What we offer
  • 6 weeks holiday, including bank holidays
  • CPD funded
  • 52 Weeks sickness benefit and free Employee assistance program — awarded after qualifying period
  • Enhanced maternity and paternity package
  • Contributory pension scheme
  • RCVS and VDS fees paid
  • Access to counselling support including mental health, financial and life counselling after 12 months of service
  • Store discounts through Vivup
  • Staff discount
  • E-Car Scheme
  • Fulltime
Read More
Arrow Right

Reception Veterinary Nurse

Are you a qualified Registered Veterinary Nurse (RVN) seeking an exciting opport...
Location
Location
United Kingdom , Ellesmere Port, Cheshire
Salary
Salary:
29725.00 GBP / Year
animaltrust.org.uk Logo
Animal Trust
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified Registered Veterinary Nurse (RVN)
  • Experienced
  • 2 years qualified or more
  • Clinical triaging ability
  • Eye for detail
  • Organisational skills
  • Passion for client care and management
  • Line management experience
Job Responsibility
Job Responsibility
  • Triage Support: Assess and prioritise incoming patients to ensure timely and appropriate care by the correct team
  • Front Desk Coordination: Collaborate closely with the Reception team to streamline all aspects of client services
  • Line management responsibilities: Responsibility of direct line management of the reception team. You will provide support, and training to your team carrying out regular 1-2-1's
  • Diary Management: Ensure appointment diaries are booked out efficiently under the correct workstreams to maximise throughput of clients and pets
  • Communication: Act as a liaison for externa/internal referrals coming into the clinic
  • Call handling: Answering incoming calls from pet owners
  • Pharmacy assistant: Assisting with repeat prescription enquires as required
  • Administrative Tasks: Handle non-clinical administrative duties related to patient care and case management, including assisting with insurance claims and queries, Debt management
What we offer
What we offer
  • 6 weeks holiday, including bank holidays
  • CPD funded to certificate level
  • 52 Weeks sickness benefit and free Employee assistance program — awarded after qualifying period
  • Enhanced maternity and paternity package
  • Contributory pension scheme
  • RCVS and VDS fees paid
  • Access to counselling support including mental health, financial and life counselling after 12 months of service
  • Cycle to work scheme
  • E-Car Scheme
  • Store discounts with Vivup
  • Fulltime
Read More
Arrow Right
New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Atlanta
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 11, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Store Associate

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Manalapan
Salary
Salary:
15.92 - 22.92 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Rockford
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 26, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Marketing Manager, Connected Cardiology

This is where creativity meets strategy. As a member of the Baxter Marketing tea...
Location
Location
United States , Skaneateles
Salary
Salary:
112000.00 - 154000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in marketing or related field
  • 5 years of experience in marketing, product management, Healthcare IT, or related field
  • Strong financial and analytical skills including Microsoft Office Excel
  • Solid experience using analytical techniques to develop strategic plans
  • Excellent customer presentation skills and executive presence
  • Ability to simplify and distill complex concepts
  • Organized and able to manage multiple priorities effectively working with regional sales teams and all functional groups
  • Proven ability to take actions and implement effective solutions in a timely manner
Job Responsibility
Job Responsibility
  • Execute go to market strategy to increase adoption of cloud-based ECG management solutions for new and existing Cardio Server customers
  • Lead strategic partnerships for connected cardiology to increase awareness and adoption of connected cardiology solutions
  • Serve as regional business expert of cardiology connectivity and service solutions, executing and supporting product, positioning, promotion, pricing initiatives to support the US sales team
  • Identify and implement new 'one cardiology' business models that support pull-through of the total cardiology portfolio (device, software services)
  • Create and execute product launch and go to market plans to support new product and feature releases of ECG management and connectivity products
  • Establish customer reference sites, evidence-based proof points, and testimonials of product value propositions for Epiphany Cardio Server ECG management solutions
  • Develop sales training to enable field sales team to understand connected ECG workflows and help them articulate key clinical, economic, and financial benefits of connected cardiology solutions
  • Partner with global marketing and enterprise connectivity teams to evaluate business model for primary care ECG management solutions
  • Partner with marketing communications team to develop communications materials, demand generation programs, and product support materials value propositions for category
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Health & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right
New

Store Associate

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Hialeah
Salary
Salary:
15.00 - 22.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Sr Mgr, Product

This is where creativity meets strategy. As a member of the Baxter Marketing tea...
Location
Location
Taiwan , Taipei
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years marketing/sales working experience in consumer / healthcare industry with 3+ years hands-on experience in marketing
  • Proven track record for consistency in performance within sales or marketing function
  • Strategic thinking, innovative and strong analytical skills to drive marketing plans
  • Leadership skills to drive marketing plan executional excellence
  • Solid skills in KOL management and customer advocacy development
  • Able to work with cross functional team to drive results
  • Good interpersonal & presentation skills
  • Fluent in both English and Mandarin
  • Bachelor's degree in Healthcare/Science or equivalent, Master degree preferred
Job Responsibility
Job Responsibility
  • Develop and manage the marketing program for the successful introduction and commercialization of the Infusion Therapies and Platforms (ITP) product line in Taiwan
  • Develop and implement strategic and tactical plans for the assigned product line
  • Day-to-day management of assigned product, including programs, promotional materials, tracking and managing competitive activity
  • Develop marketing strategy and execution plans to promote assigned product/branding and support premium pricing strategy
  • Work closely with sales team and cross function members to ensure execution of marketing plans in compliance with company policy and external regulations
  • Coordinate with other departments to ensure timely support and efficient marketing operation
  • Facilitate new product availability analysis, pre-launch and after launch operation
  • Track market profile: customer information, market news/information, health care policy, competitors
  • Build professional relationships and partnerships with key customers, hospital managers, associations and government healthcare officials through marketing programs
  • Facilitate effective marketing communication between local market and regional GBU
What we offer
What we offer
  • Support for Parents
  • Continuing Education/Professional Development
  • Employee Health & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Fulltime
Read More
Arrow Right