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An exciting opportunity has arisen for an experienced and motivated Registered Service Manager to join our service in Fraserburgh. This is a rewarding leadership role where you will have the opportunity to make a genuine difference to the lives of the people we support while leading and developing a dedicated team. The Role This is a permanent, full-time position and an excellent opportunity for an experienced individual to join our forward-thinking management team, to lead, develop, manage and be accountable for your team and service in Fraserburgh. As the Registered Service Manager for our supported living service, you will ensure all regulatory and contractual requirements are consistently met and exceeded while driving innovation, service development, and excellent outcomes for the people we support. You will lead by example, creating high-performing teams that deliver compassionate, creative, and person-centred support.
Job Responsibility
Provide dynamic leadership and support to operational staff in Fraserburgh
Ensure delivery of high-quality, person-centred services
Oversee compliance with Care Inspectorate standards, Health & Safety requirements, and organisational policies
Manage staff supervision, probation reviews, team meetings, and mandatory training compliance
Monitor staffing, attendance, absence management, and workforce development
Ensure person-centred plans and risk assessments are regularly reviewed and maintained
Drive continuous improvement through Service Improvement Plans and Outcome Assessment Tools
Promote positive partnerships with families, professionals, and external agencies
Ensure effective use of systems including One Touch
Manage operational performance, budgets, and resources effectively
Requirements
Recognised Health & Social Care qualification (minimum Registered Manager’s Award or equivalent management qualification)
Significant management experience within health, social care, or the independent sector
Experience managing people, budgets, and operational performance
Knowledge of legislation and standards affecting care service delivery
Strong leadership, communication, and organisational skills
A passion for delivering outstanding person-centred support
IT skills including email and Excel
The ability to work independently and motivate teams effectively
Nice to have
Experience in supported living or residential care
Experience in service development and project management
What we offer
33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
An employer contributory pension scheme
Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
Life cover 2 x Annual Salary
Refer a Friend Incentive £250 Bonus (terms and conditions apply)