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A well-established supported housing provider is seeking an experienced Local Service Manager to lead a specialist supported living service working with adults who have physical disabilities and acquired brain injuries. This is a hands-on, visible leadership role suited to a confident social care manager with experience in a supported living environments. You will have day-to-day responsibility for a large bedded service supported by a fully staffed team.
Job Responsibility:
Providing clear operational oversight and leadership, ensuring high-quality, person-centred support that meets the diverse needs of all service users
Working closely with the Area Service Manager to ensure all service delivery meets standards, regulatory requirements, internal quality frameworks, and contractual obligations
Leading, supporting, and developing staff teams, fostering a positive, stable, and communicative culture that promotes retention and professional growth
Planning, coordinating, and implementing service enhancements, drawing on best practice to maintain well-run, safe, and fully compliant services
Acting as the primary on-site contact for the service, building robust relationships with internal colleagues, external partners, and representing the organisation professionally
Working primarily on-site and participating in a shared on-call rota (currently approximately 1 in 8)
Requirements:
Proven experience as a Manager or Local Service Manager within mental health or wider social care services
Level 5 Diploma (or equivalent) in Health and Social Care management, or a clear commitment and eligibility to achieve this qualification
Solid track record of successfully managing regulated services in line with quality standards, safeguarding requirements, and regulatory expectations
Excellent communication and interpersonal skills to build and maintain strong relationships with staff teams, senior managers, regional leaders, and external professionals
Strong organisational and problem-solving abilities, coupled with the resilience required to balance competing priorities across three services in a fast-paced environment
What we offer:
Structured support from a collaborative and supportive leadership structure
Opportunity to lead and shape a niche mental health supported living service
Access to a structured induction, fully funded qualifications such as the Level 5 Diploma, and wider learning and development opportunities
Clear progression routes within a respected, charity-based provider