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Compass Associates Logo Compass Associates · Health and Beauty

Registered Service Manager

United Kingdom, Lowestoft Employment contract 40904.00 - 43057.00 GBP / Year · Job Posted January 15, 2026
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Job Description

A well-established supported housing provider is seeking an experienced Local Service Manager to lead a specialist supported living service working with adults who have physical disabilities and acquired brain injuries. This is a hands-on, visible leadership role suited to a confident social care manager with experience in a supported living environments. You will have day-to-day responsibility for a large bedded service supported by a fully staffed team.

Job Responsibility

  • Providing clear operational oversight and leadership, ensuring high-quality, person-centred support that meets the diverse needs of all service users
  • Working closely with the Area Service Manager to ensure all service delivery meets standards, regulatory requirements, internal quality frameworks, and contractual obligations
  • Leading, supporting, and developing staff teams, fostering a positive, stable, and communicative culture that promotes retention and professional growth
  • Planning, coordinating, and implementing service enhancements, drawing on best practice to maintain well-run, safe, and fully compliant services
  • Acting as the primary on-site contact for the service, building robust relationships with internal colleagues, external partners, and representing the organisation professionally
  • Working primarily on-site and participating in a shared on-call rota (currently approximately 1 in 8)

Requirements

  • Proven experience as a Manager or Local Service Manager within mental health or wider social care services
  • Level 5 Diploma (or equivalent) in Health and Social Care management, or a clear commitment and eligibility to achieve this qualification
  • Solid track record of successfully managing regulated services in line with quality standards, safeguarding requirements, and regulatory expectations
  • Excellent communication and interpersonal skills to build and maintain strong relationships with staff teams, senior managers, regional leaders, and external professionals
  • Strong organisational and problem-solving abilities, coupled with the resilience required to balance competing priorities across three services in a fast-paced environment

What we offer

  • Structured support from a collaborative and supportive leadership structure
  • Opportunity to lead and shape a niche mental health supported living service
  • Access to a structured induction, fully funded qualifications such as the Level 5 Diploma, and wider learning and development opportunities
  • Clear progression routes within a respected, charity-based provider
  • Flexibility around core hours
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