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Real Life Options is a registered charity, we deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies within the Midlands. An exciting opportunity has arisen for an experienced CQC Registered Service Manager within our Midland services. This is a permanent, full-time position and an excellent opportunity for an experienced career driven individual to join our forward-thinking management team, to lead, develop, manage and be accountable for your team and services across the Midland area.
Job Responsibility:
Lead, develop, manage and be accountable for your team and services across the Midland area
Successfully register with CQC and be the registered responsible Manager across our Midland services
Provide positive leadership, direction and management of the support services
Ensure the delivery of robust business and financial performance, through the effective and efficient use of all available resources
Work flexibly, and with continued growth establish the Service Team
Work collaboratively with them in planning, scheduling, and implementing individual care and support
Ensure the highest standard of care is delivered by a skilled, motivated and client focused team
Ensure quality assurance and compliance across all services, always exceeding external regulatory and contractual requirements
Requirements:
S/NVQ Level 5 (in both management and care) or equivalent
Minimum 2 years supervisory/management experience within a relevant care setting
A track record of working within services for people with learning disabilities and autism
Good knowledge of CQC KLOE, Inspection Framework and Statutory Requirements
Responsible for ensuring and maintaining good governance and mandatory compliance across all services at all times
Financial responsibility and reporting to Head of Operations or equivalent
Experience of Supported living services, Outreach Support and Domiciliary Care
Excellent communication and organisational skills
Leadership Qualities
IT literate
Ability to lead and motivate a team and provide a clear sense of direction
Person Centred Approach
To hold a full UK driving licence
What we offer:
Accredited training giving you the knowledge and skills to deliver a first rate job
Access to training bursaries
A minimum of 33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
An employer contributory pension scheme
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
Life cover 2 x Annual Salary
Refer a Friend Incentive £250 Bonus (terms and conditions apply)